Data Clinic - Data Recovery Services
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Data Recovery from Mobile Smart Phones & Tablets

Mobile Smart Phone & Computer Tablet Data Extraction

The phrase ‘mobile phone’ is still commonly used to describe a modern mobile device such as a smartphone, tablet computer, PDA or GPS device, but these days mobile devices are more like powerful handheld computers with capabilities that far exceed that of a simple mobile phone. Similarly the he phrases ‘mobile phone repair’ and ‘mobile phone recovery’ therefore also apply to smartphones, tablets and other mobile computing devices.

Recovering data from mobile phonesThe smartphones that many of us carry in our pockets hold a huge amount of personal data such as contacts, photos, calendars, notes, SMS and MMS messages, video, email, web browsing information, location information, social networking messages and contacts. Damage to these devices can cause loss of data but this data can nearly always be recovered – even if it’s been deleted, either accidentally on on purpose. Sometimes a device may be so damaged that it no longer switches on, it may have been dropped onto a hard surface or into water, and for many mobile phone repair companies recovering the data from a broken mobile phone in this condition is a step too far. Fortunately we are able to go much further than the services offered by most mobile phone repair companies and can extract your data directly from the chips that store it on your mobile phone and recover the files you are looking for.

Successfully recovering all the data from a mobile device is a specialised skill quite different to that of recovering files and folders from a home computer. Most mobile devices don’t share the same operating systems and are proprietary embedded devices which have unique layouts, memory and hardware configurations.

The Data Clinic Advantage

Data Clinic Ltd use multiple cutting edge methods for extracting data from mobile/smart phones and tablets, including the most widely used forensically sound solutions used by law enforcement and some that they don’t, due to lack of training and/or resources, such as JTAG and Chip-off recovery procedures. These advanced methods allow us access to the data on handsets others cannot reach – For example PIN locked BlackBerry, Samsung, Android and iPhone locked smartphones, or those that are inoperable due to physical damage.

We recover data where others have failed. Guaranteed.

Data Clinic are able to recover data from all types of mobile device including:

  • Smartphones (all makes, including iPhone, Samsung, LG, HTC, Nokia, Sony, Motorola, Lumia, Xiaomi Redmi)
  • Tablets (all makes, including HTC, Lenovo, Linx, nVidia, Acer, Samsung, Sony, Apple, Asus, Kindle)
  • Bricked devices
  • Phones not showing up
  • Apple, Android, Windows, SatNav, Memory Card and SIM devices
  • Associated external memory- SD, MicroSD, MMC etc
  • Portable GPS devices
  • Phones manufactured with Chinese chipsets
  • 3G Modems
  • Portable music players, iPods, MP3 players etc

The type of data we can extract includes:

  • Handset information and SIM-card data
  • Contact information
  • Incoming/Outgoing/Missed Call Logs
  • SMS and MMS messages & timestamps (including deleted messages)
  • Email
  • Data from Apps (WhatsApp, Kik, Tango and chat data from many other messaging applications)
  • Calendar events schedule
  • Tasks
  • Text notes
  • Photos (live and deleted)
  • Videos (live and deleted)
  • Audio (including answering machine messages, voice-notes and messaging app audio messages)
  • Full file system from phone memory and flash cards
  • GPRS and Wi-Fi activity giving locations (‘cell site analysis’)

Taking apart a tabletIn most cases we are able to recover all the available data stored in a device. Typically this is performed by bypassing the operating system and this offers us the opportunity to go deeper and recover deleted data from the device.

This is separated out into two distinct stages, the initial ‘dump’ whereby the raw data is recovered from the device and then the second stage ‘decode’ – where we reconstruct the data into something meaningful; such as a deleted SMS.

We present the data extracted in a clear and meaningful way, so you can quickly and easily understand and identify what data is of interest.

Data Clinic are a UK wide mobile specialist with several points of presence throughout the UK. Contact us now on 0800 151 2207 or use the Contact Us form on this page to request a call back.

Links

Recovering (and repairing) the data from Android phones and tablets
Recovering (and repairing) the data from Apple iPhones
Recovering data from Nokia / Windows phones
Repair and recovery of data from Samsung mobile phones
Our recovery services on Sony Xperia smartphones and tablets

Is it possible to recover data from your phone after a Factory Reset ?

Read about our unique use of ultrasonic cleaning to rescue the data from water damaged phones, tablets and hard drives.
Read about how to hardware fix bootlooping iPhone 7 and iPhone 7+ devices.

Involved in a legal case ?

Do you need the data from your phone extracting forensically so the evidence on it is admissible in court? Read more about our forensic investigation (eDiscovery) services, and more about the advanced forensic data recovery techniques we have at our disposal to retrieve the data from badly damaged digital media.

For an Immediate Quote
Call FREEPHONE
0800 151 2207

or, Request a Callback

Data Clinic Reviews

Data Clinic Ltd - Manchester
Data Clinic Ltd - Manchester
4.5
Based on 136 reviews
See all reviewsWrite a review
Abby Farndon
Abby Farndon
10:29 29 Apr 22
Honestly could not fault the customer service of this company! So friendly and helpful on the phone, they arranged dpd to collect my water damaged phone from my place of the work the very next day of my initial enquiry.The following day they contacted me to let me know they had received it which was very reassuring and a lovely touch.They managed to restore all of my data which I was so thrilled about as I honestly thought I would never get my sons baby photos back. They put the data on a memory stick and sent it by next day delivery. Amazing service and so thankful for all their help!! Would definitely recommend this company!!
Nilesh Ruda
Nilesh Ruda
16:21 27 Apr 22
Thank you and your team for a Brilliant service. You have saved our holiday memories.Highly recommend service. Excellent communication and Very fast turnaround
Raj beniwal
Raj beniwal
22:31 06 Mar 22

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LONDON
68 Lombard Street
EC3V 9LJ
Tel: 0207 111 0964

New London House
EC3R 7LP
Tel: 0207 111 0964

BELFAST
The Mount, Belfast BT6 8DD
Tel: 0282 024 7021

BIRMINGHAM
11 St Pauls Square, Birmingham B3 1RB
Tel: 0121 629 0436

BRISTOL
Castlemead, Bristol BS1 3AG
Tel: 0117 322 6585

EDINBURGH
St Andrews Square, Edinburgh EH2 2AF
Tel: 0131 242 0037

GLASGOW
Tay House, 300 Bath Street, Glasgow, G2 4JR
Tel: 0141 301 1677

LEEDS
Building 3, City West Business Park, Gelderd Road, Leeds, LS12 6LN
Tel: 0113 254 9741

LEICESTER
3rd Floor, St. George's House, 6 St George's Way, Leicester LE1 1QZ
Tel: 0116 319 0115

LIVERPOOL
Horton House, Exchange Street East, Liverpool, L2 3PF
Tel: 0151 268 5255

MANCHESTER
The Pavilions, Bridge Hall Lane, Bury, BL9 7NX
Tel: 0161 761 0620

NEWCASTLE
116 Quayside, Newcastle, NE1 3DY
Tel: 0191 447 1227

NORTHAMPTON
400 Pavilion Drive, Northampton, NN4 7PA
Tel: 01604 529356

SHEFFIELD
The Balance, 2 Pinfold Street, Sheffield, S1 2GU
Tel: 0114 208 6027

SOUTHAMPTON
Basepoint, Andersons Road, Southampton SO14 5FE
Tel: 0114 208 6027


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