iPhone Not Charging or Connecting to PC / Mac

This problem may be related to the iPhone charging port located at the very bottom of the phone. This area of electronics is tasked with the power throughput to allow the battery to charge and the connection interface, if these features are no longer correctly working then the changing port maybe be damaged or faulty.

iPhone Stuck on the Apple Logo

A common occurrence that has many different causes. Unfortunately it’s not possible to determine which cause without specialist equipment and physical examination of the iPhone. This problem can sometimes be solved with a simple reboot of the device or if it is something more serious may need specialist equipment or replacement parts in order to gain normal operational access once again. Our technicians have solved many cases of “My iPhone is stuck on the apple logo” over the last couple of years from all versions of iPhone.

If you have this issue, we encourage consulting an expert in iPhone data recovery and to avoid performing too many internet DIY fixes, which can result in data destruction. Call us on the number above or fill in the form to your right.

iPhone Dead & Showing No Sign of Life

Another common enquiry here at Data Clinic, this problem can have many root causes including something as simple as the on/off button is not working correctly, a hardware failure such as the iPhone screen being physical damaged, the battery being dead and unable to take charge, or a more serious hardware failure. Many of the internet related DIY fixes such as ‘Leave your iPhone charging overnight’ will not work and from our experience the root cause is usually based in the internals of the device.

A photo of a severely liquid damaged iPhone. After intensive work, we were able to fully recover the data from this phone.

Water and Liquid Damage

We are the UK’s leading experts at recovering data from iPhones with liquid / water damage. Go here if you require data from a water or liquid damaged iPhones.

Case Study: Here’s a teardown of a water damaged iPhone XS that we repaired and recovered the data from.

Red Screen of Death (caused mostly by Water Damage)

The red screen of death as it is commonly known is one of the more serious iPhone failures and in most cases indicates the iPhone has suffered a hardware fault. Our technicians usually encounter this issue with water damaged phones and have in many cases been able to gain access to the phones to extract the data stored. If your iPhone has been submerged in liquid we recommend refraining from powering the phone and seeking expert advice immediately. If you attempt to power this on, you can be causing damage which can lead to shorts in the circuitry. Our technicians recommend you do not power a water damaged iPhone using the original submerged battery as this can also lead to serious electrical surges within the phone.

Our technicians have all the skills and equipment required to deal with a water damaged iPhone and will take initial measures to decontaminate the phone using our specialist ultrasonic cleaning equipment.

Horizontal Grey Lines on iPhone Screen

If your iPhone is suffering from this fault you may have a fault screen or one of the internal connections is not correctly in place or damaged. We have encountered many customers with such a problem which usually occurred during a knock or fall, whilst this may not be the most serious of issues it may render the touch functionality of the screen inoperable meaning you will not be able to unlock the phone to gain access or to connect it fully to iTunes to perform a backup or recovery.

We have parts for almost all of the iPhones out there, including specialist digitizers and internal proximity sensors.

iPhone Stuck in Recovery Mode (DFU Mode)

This common problem can be caused (but not limited to) the following issues:

• You have placed the iPhone in recovery mode by mistake or trying to fix a previous problem
• You have tried to jailbreak you iPhone and something went wrong with the process or the iPhone lost power during the update operation
• You were performing a iOS update and something went wrong (possibly insufficient storage)

The fastest way to repair this failure is to perform a factory reset, but if you have not performed any backups of the data recently then this will not be an option as you will lose your data. There are many low priced software packages on the internet claiming to solve this issue, but many do not. We can correctly diagnose the cause and deal with it accordingly whilst also preserving your data.

Failed iOS Upgrade

If your iOS update was interrupted by a power failure, had insufficient storage or if the device encountered boot issues/error codes, your recovery options maybe limited. However, our technicians have had many successful recoveries from such cases in the past and reunited customer’s with valuable family photos, video’s and application data from their iPhones.

Our Methods of iPhone Recovery

We use a variety of techniques to recover the data from your iPhone – and the problem your phone has dictates what technique we will use to recover it’s data. Sometimes there may not be any physical damage to the phone and the fault may be due to a corruption with iPhone’s memory or file storage, other times the phone may be physically broken and require us to remove the memory and file storage chips and read the data from them before reconstructing it back to how it was before the iPhone broke.

In almost all instances, Data Clinic are able to successfully repair and recover the data from iPhones whatever the problem. Contact us on 0800 151 2207 or use the ‘Get A Quote’ button above to get in touch and we’ll contact you.