Donor Drives and Spare Parts for Hard Drive Data Recovery

Spare Parts & Donor Drives for Broken Hard Disks

Seagate
Western Digital
Samsung
Toshiba
HGST
Large stock of legacy drives – Quantum, IBM, Fujitsu, Maxtor, Hitachi
Over 1,500 donor drives in stock.

One of the biggest headaches a data recovery company has is the sourcing of compatible spare parts to repair faulty hard drives.

When a hard disk drive has a mechanical problem it’s necessary to replace the faulty components with working ones sourced from an identical donor drive in order for the recovery to proceed.

But these days it’s becoming harder and harder for companies to do this successfully because either the spare parts are not available or they are not compatible.

This results in the recovery job stalling as the required parts are effectively unavailable.

In March 2013 Data Clinic Ltd signed an agreement with a hard disk manufacturer that gives us access to a huge library of spare hard disk parts. We are now able to GUARANTEE that in almost all instances we will have the compatible part required for your data recovery job to proceed. No more waiting around for a spare to become available, we can proceed with the recovery work immediately. Data Clinic are THE ONLY UK data recovery company with access to these parts.

So, if you’re a customer whose hard drive needs parts that can’t be sourced – Get in touch and tell us what you need.

If you’re a data recovery company who need spares you can’t source – Get in touch, we’ll be able to help.

Are you looking for a donor drive with compatible micro-jog information? – Give us a call.

Reece Cairns

12:53 21 Jul 21

The hard drive I use for work recently died. I hadn't backed up for a few weeks and thought I'd lost out on a fair chunk of work. However, Data Clinic managed to retrieve the data in full (around 3TB) and returned it to me fairly quickly. A little pricey, but worth it. Excellent customer service too, I called up a couple of times and each time they were friendly, helpful and informative.

Hannah F F

14:22 02 Jul 21

I highly recommend Data Clinic Ltd. Although on the higher end of the price scale compared to a couple of other companies I contacted; this company is extremely professional and efficient with communication which is why I went with them.Others were a little bit pushy in their sales pitches and one of them failed to get back to me in time.Data Clinic give you the information without pressuring you to choose them which is what I liked. Due to how friendly and genuine they sound on the phone and professional emails I chose them.My damaged external hard drive was not allowing me to access any files. I sent in my damaged one and an empty new one and they were able to retrieve all the data from the damaged one and transfer it to the new one!Initially, when they arranged the old and new hard drives to be collected and sent to their lab, the courier Parcel Force missed two collections but eventually collected it. Due to the inconvenience caused because of this, Michelle who handled my case kindly gave me a £50 discount towards the total cost of the service. She provided her mobile number for easy contact to get updates as well.I had to pay a spare parts charge of £60 before the work was carried out.Once the work was carried out I was sent a final invoice for the balance. There was an extra charge on there for the supply of a hard drive but when I called to query it, Chris kindly ammended the invoice for me.Humans are not perfect and will make mistakes but it's the way the mistakes are handled which gives you a good or bad impression of a company.Data Clinic staff are very friendly and professional and if I ever need their services again I would not hesitate to contact them!Just to note, Parcel Force delivered my old and new hard drive with the recovered data back to me a day later than was promised, but this is not Data Clinics fault. Just be aware that if you use Data Clinic, Parcel Force may delay the collection and delivery. Other than that, I cannot fault Data Clinic for their hard work and professionalism.

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