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Android Data Recovery2024-04-15T12:12:11+00:00

Android phone data recovery by Data Clinic Ltd

Android Data Recovery

Data Clinic’s Android Phone and Tablet Recovery

Supported Manufacturers: Samsung, Huawei, Xiaomi, Oppo, Vivo, OnePlus, Google (Pixel series), Motorola, Sony, LG, Asus, HTC, Nokia, Lenovo, Realme, TCL, ZTE, Meizu, Alcatel, Panasonic

Data Clinic use sophisticated techniques and knowledge acquired and learnt over 20 years of providing data recovery services to safely recover the data from your Android mobile phone or tablet. Where many providers of phone and tablet recovery services will only have a software solution available to retrieve your data, Data Clinic have extensive hardware knowledge of Android devices and are able to recover data using many additional techniques including JTAG and Chip-Off, both of which we use successfully on Samsung, Huawei, Google, HTC and LG mobile devices.

We recover data from Android devices that have physical damage: phones that have been dropped, smashed or crushed, phones that have been damaged by liquid, eg. salt water, fresh water, coffee, wine, beer etc, unresponsive phones, and phones that have been involved in fires.

We are also able to recover data from Android phones with software problems: phones that bootloop or get stuck at a certain point, and phones that do not restart properly after a software update or similar.

It’s important to know that Data Clinic are not a phone repair company. Our skills are far beyond what is available on the high street, so if a high street shop has told you your phone is unrecoverable and the data lost then please contact us, we may well be able to rescue your data.

Finally, if you’ve factory reset your phone or deleted data from it and then emptied it from the recycle bin there is nothing that us or anyone else can do to recover the data. This is because the data has been overwritten and no longer exists on your phone.

Our Android Phone Data Recovery Process

1. Contact Us

0800 151 2207

Or use ‘Get A Quote’.

 We will determine the nature of the problem and give an indication of recovery costs and timeframe.

2. Collection

We will arrange to have your phone collected for free from any UK address.

Or you can drop off at one of our UK locations, Mon-Fri 9am-5pm

3. Level 1

We are able to recover 60% of all phones at Level 1.

The cost for a Level 1 recovery is £195+VAT and will take between 5 & 10 working days.

4. Level 2

Required only if Level 1 is unsuccessful. Additional £195+VAT cost.

Level 2 recoveries take an another 5 -10 days to complete.

5. Return

Your data is returned along with you faulty phone using a secure point to point courier.

We will keep a copy of your data for 10 days.

Android Phones – Level 1 Recovery

Level 1 recoveries work with the larger components of the phone such as the screen, battery, buttons and charging port. So if the problem with the phone is due to a fault with any of these components then the recovery will be completed at Level 1 and there will be no need to proceed to Level 2. 60% of all the phones that come to us for recovery are completed at Level 1.

Faulty phones with damaged screens, smashed cases or faulty charging ports are often classed as Level 1 recoveries.

Level 1 costs are payable regardless of outcome.

Android Phones – Level 2 Recovery

Level 2 recoveries are optional and are required only where Level 1 work has not been successful. Level 2 recoveries are far more complex and work with the smaller and more difficult parts of the phone eg. the individual components on the main board, the CPU, EEPROM, and memory chips.

Phones that have been bent, run over, fire or liquid damaged, suffered heavy impact will most often be Level 2 recoveries.

Without actually examining the phone we are unable to tell whether it’ll be a Level 1 or Level 2 recovery. For example a phone with a smashed screen may well have significant internal damage that will require a Level 2 recovery.

Level 2 costs are payable only on success.

Advanced Recoveries and Rebuilds

Sometimes if Level 2 hasn’t worked it may still be possible to retrieve the phone’s data by using our Advanced Phone Reconstruction and Rebuild service – see below. This is a tailored solution unique to the problems with the phone and can take several weeks to complete. We will quote you separate costs for this if you wish to proceed.

Points to Note about Level 1 and 2 Services

  • We will need to dismantle your phone
  • You will not be getting back a working phone
  • Your data will be recovered to a memory stick and returned with your dismantled phone

Further Information

The JTAG and Chip Off Advantage

JTAG phone recovery by Data Clinic LtdJTAG and Chip Off are both hardware based data recovery solutions that can be used to extract the data from a mobile phone or tablet if software recovery fails. JTAG is a technique that allows us to bypass the Android operating system and read the data by using access ports on the phone’s motherboard to retrieve the data. Chip-Off involves us removing the memory chips on the phone or tablet and reading the data directly from them. Both JTAG and Chip Off are far more advanced and get better results than using simple software recovery applications.

In many instances, software applications are NOT able to recover lost data from Android phones and tablets, therefore using either JTAG or Chip Off techniques are the only options that will get the data back.

Why Choose Data Clinic ?

Don’t confuse our recovery services with what your average high street shop provides, every week Data Clinic’s specialist Android data recovery team recovers data from phones and tablets where other companies have failed. Call us now on 0800 151 2207, call in at a local recovery centre, or use the ‘Get A Quote’ button above to contact us.

Android Troubleshooting Guide

Read our Android 101 – The Definitive Guide to Common Problems on Android Devices here:

Users of LG phones stuck in a boot loop can click here for advice and guidance:

Data Clinic provide an advanced reconstruction and rebuild service for damaged Android phones. This is not a data recovery service, instead this service returns the phone to a working condition whilst preserving the data. It is ideal for various organisations that have their own in house data recovery / analysis procedures.

Dependent on the extent of damaged to the phone, our reconstruction and rebuild process may use many of the advanced data recovery techniques at our disposal.

Follow this link to find our more about our process of rebuilding and reconstructing damaged phones back to a working condition whilst preserving the data.

Our Latest Google Reviews

Data Clinic Locations

We have many data recovery locations across the UK. You are welcome to drop off but will need to book an appointment first.
Alternatively use our Free Collection service that picks up from ANY UK address.

New London House, EC3V 9LJ

The Mount, Belfast, BT6 8DD

11, St. Paul’s Square, Birmingham, B3 1RB

Castlemead, Bristol, BS1 3AG

20 – 23 Woodside Place, Glasgow, G3 7QF

Building 3, Gelderd Road, Leeds, LS12 6LN

Horton House, Exchange Street East, Liverpool, L2 3PF

The Pavilions, Bridge Hall Lane, Bury, BL9 7NX

Rotterdam House, 116 Quayside, NE1 3DY

Victory House, 400 Pavilion Drive, NN4 7PA

The Balance, 2 Pinfold Street, Sheffield S1 2GU

Basepoint, Andersons Road, Southampton, SO14 5FE

More Phone Related Articles from Data Clinic

With our wealth of data recovery experience we have published useful articles that you might find interesting.

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