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Microsoft Surface Pro Data Recovery2024-04-09T08:15:54+00:00

Data Recovery from Microsoft Surface and Surface Pro

File & Folder Recovery from all models of Microsoft Surface Pro

Microsoft Surface Pro | Data Clinic Ltd

Microsoft’s Surface and Surface Pro (both hereafter referred to as ‘Surface Pro’) computers feature NVME SSD hard drives that are fixed to the motherboard and are difficult to extract. This makes using traditional data recovery methods extremely tricky and renders many techniques useless. Due to the hardware architecture of the Surface Pro and their NVME hard drives there are only a small number of companies in the UK that have the specific hardware skills to recover the data from these devices. Fortunately,  Data Clinic have both the necessary hardware and the data recovery techniques to bypass many of these difficulties, and we are able to successfully recover the data from all types of Surface Pro.

Popular Models: We can recover data from Surface Pro, Surface Pro X, Surface Go, Surface Laptop, Surface Laptop Go, Surface Laptop Studio, Surface Book, Surface Studio, Surface Hub, Surface Duo, Surface Neo

Surface Pro’s feature internal PCIe NVME SSD storage, with popular capacities of 128GB, 256GB, 512GB & 1TB

Surface / Surface Pro Data Recovery Process

1. Contact Us

0800 151 2207

Or use the ‘Get A Quote’ button above.

If your data recovery is urgent and requires immediate attention, please call the freephone number.

2. Collection

We will arrange to have your device collected for free from any UK address.

Or you can all in at one of our UK locations and drop the device off with us
Mon-Fri 9am-5pm

3. Diagnosis

An in-depth analysis of the problem with the device begins.

The fault is understood and a recovery plan constructed along with an exact recovery cost.

4. Recovery

Once the recovery cost is approved, data recovery begins immediately.

We will recover your data to another hard drive or similar media of your choice.

5. Return

Once the recovery work is completed and paid for your data is returned to you by courier along with your original equipment.

We will keep a copy of your data for 10 days.

How our Surface Pro Data Recovery Works

  • Please call us and describe the nature of the failure. We are often able to diagnose faults over the phone and will provide you with accurate costings for the work.
  • Choose from 3 levels of service: Standard 5-10 day, Priority 2-5 day, and Emergency 24 hours. The services are priced differently.
  • Use our free daily collection service that will pick up your Surface Pro from any UK address.
  • We will recover the data from your Surface Pro onto another hard drive or memory stick that can be read in any Windows or Mac computer.

Common types of failure and data loss on the Surface Pro

  • Electrical – The Surface Pro will without warning just shut down. Additionally, parts of the computer may be overly warm or hot, but this is not always the case. The Surface Pro will no longer switch on or if it does the hard drive will not be detected
  • Liquid Spills – We see a lot of Surface Pros that have had liquid (water, coffee, wine etc) spilt on them. The liquid has seeped in through the keyboard and onto the mainboard which has shorted the computer electronics shutting the computer down. Often the Surface Pro will be unresponsive and not power on.
  • Deleted Data Loss – Unless a backup system is in place it’s almost impossible to recover deleted data that has also been removed from the Recycle Bin. This is due to the way the Surface Pro’s NVME SSD hard drive works (see

Data Security

Data Clinic are registered with and certified by the Information Commissioners Office for data security (certificate number Z1209280). Additionally, data recovery work can be completed under a Non Disclosure Agreement. Please mention this requirement when you contact us.

Board of Microsoft Surface Pro 7 | Data Clinic Ltd

Above: The main board of a Microsoft Surface Pro 7, highlighting the processor, RAM and SSD locations.

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Data Clinic Locations

We have many data recovery locations across the UK. You are welcome to drop off but will need to book an appointment first.
Alternatively use our Free Collection service that picks up from ANY UK address.

New London House, EC3V 9LJ

The Mount, Belfast, BT6 8DD

11, St. Paul’s Square, Birmingham, B3 1RB

Castlemead, Bristol, BS1 3AG

20 – 23 Woodside Place, Glasgow, G3 7QF

Building 3, Gelderd Road, Leeds, LS12 6LN

Horton House, Exchange Street East, Liverpool, L2 3PF

The Pavilions, Bridge Hall Lane, Bury, BL9 7NX

Rotterdam House, 116 Quayside, NE1 3DY

Victory House, 400 Pavilion Drive, NN4 7PA

The Balance, 2 Pinfold Street, Sheffield S1 2GU

Basepoint, Andersons Road, Southampton, SO14 5FE

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