Data Recovery from Liquid and Water Damaged Phones

Data Clinic have substantial success in recovering the data from water damaged phones and phones that have been submerged in other types of liquid including wine, beer, soft drinks, fruit juices, toilet water, pond and river water, sea water, mud, swamps etc. You’ll need to send us the phone (use our free collection service) so we can work on it in our lab. The whole process takes between 5-10 working days and we’ll recover your phone’s data to a memory stick that is divided into specific folders such as ‘Images’, ‘Videos’, ‘Contacts’ etc.

Once the process has completed we’ll send your phone back along with the data recovered. Even though significant work will be involved to repair your phone, it will not be in a working condition when you receive it back. As we have to disassemble phones to recover the data, all warranties etc will be voided too.

We can recover data from any type of liquid / water damaged phone, including Apple iOS, Huawei, Samsung, HTC, Google, Sony, Nokia and other Android models.

Our data recovery process to retrieve the data from water & liquid damaged phones is in two parts:

Part One – Clean Up & Diagnose: This involves taking the phone apart, stripping it down and ultrasonically cleaning the phone. We take a close look at the parts using a stereo microscope, conduct a low level fault find and test to assess the damage and figure out if it is possible to retrieve the data and what needs to be done in order to achieve it
Part Two – Recovery: Work is completed to repair or work around the damage so that we can access and recover the data. This may include advanced JTAG and chip off procedures if necessary.

All the photos on this page are of the same water damaged phone. At the top of the page is the whole phone when it was opened, down to the final image which shows the recovered phone working again. The images below are close-ups of the effect of the water damage on the phone’s components.

Links

Example case study – Recovering data from a water damaged iPhone

– Main phone data recovery page
– iPhone data recovery page
– Samsung phone data recovery
– Android phone recovery
– Sony phone recovery
– Nokia & Windows phone recovery

Data Clinic have office locations across the UK.
You are welcome to call in and drop your phone off with us.
Data Clinic UK locations are here.

Or, to book a free collection call us on 0800 151 2207.

Reece Cairns

12:53 21 Jul 21

The hard drive I use for work recently died. I hadn't backed up for a few weeks and thought I'd lost out on a fair chunk of work. However, Data Clinic managed to retrieve the data in full (around 3TB) and returned it to me fairly quickly. A little pricey, but worth it. Excellent customer service too, I called up a couple of times and each time they were friendly, helpful and informative.

Hannah F F

14:22 02 Jul 21

I highly recommend Data Clinic Ltd. Although on the higher end of the price scale compared to a couple of other companies I contacted; this company is extremely professional and efficient with communication which is why I went with them.Others were a little bit pushy in their sales pitches and one of them failed to get back to me in time.Data Clinic give you the information without pressuring you to choose them which is what I liked. Due to how friendly and genuine they sound on the phone and professional emails I chose them.My damaged external hard drive was not allowing me to access any files. I sent in my damaged one and an empty new one and they were able to retrieve all the data from the damaged one and transfer it to the new one!Initially, when they arranged the old and new hard drives to be collected and sent to their lab, the courier Parcel Force missed two collections but eventually collected it. Due to the inconvenience caused because of this, Michelle who handled my case kindly gave me a £50 discount towards the total cost of the service. She provided her mobile number for easy contact to get updates as well.I had to pay a spare parts charge of £60 before the work was carried out.Once the work was carried out I was sent a final invoice for the balance. There was an extra charge on there for the supply of a hard drive but when I called to query it, Chris kindly ammended the invoice for me.Humans are not perfect and will make mistakes but it's the way the mistakes are handled which gives you a good or bad impression of a company.Data Clinic staff are very friendly and professional and if I ever need their services again I would not hesitate to contact them!Just to note, Parcel Force delivered my old and new hard drive with the recovered data back to me a day later than was promised, but this is not Data Clinics fault. Just be aware that if you use Data Clinic, Parcel Force may delay the collection and delivery. Other than that, I cannot fault Data Clinic for their hard work and professionalism.

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