Data Clinic - Data Recovery Services
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Hard Drive Recovery

Hard Drive Recovery by Data Clinic Ltd

broken hard driveData Clinic Ltd have been providing hard drive recovery services from faulty and broken hard disk drives since 2002, and are the UK’s #1 hard drive data recovery company. Our success rates are exceptional.

We are so confident that we can recover your data that we offer a ‘No Data – No Fee‘ service in most cases. Please do not open your hard drive yourself, as this will negate this service.

Open Pricing Policy
Data Clinic operate an open pricing policy and we will give you the data recovery cost before we commence the recovery process. When you call us on the Freephone no 0800 151 2207, or fill in the contact form, we will give you a quote. If you are happy with the quote, then we will arrange a courier to collect your hard drive from your home or business free of charge. Once we have fully diagnosed your hard drive disk failure, we will provide you with the full cost to go ahead and recover your data to a new hard drive and return it to you by courier service. If you do not wish to go ahead, we simply return your hard drive.

Safe and Secure
safe and secureOur hard drive recovery services are safe and secure; so you can be completely assured that our processes are designed to protect your data and your privacy at all times. We are registered and monitored by the Information Commissioner’s Office (ICO registration number Z1209280) and you can read our GDRP Privacy statement here.

If your data is particularly sensitive or valuable, then we can provide extra security measures through Non-Disclosure Agreements, encryption, and security cleared couriers, if required.

We are trusted by the BBC, SONY Pictures, Tesco, CERN, Williams F1, Rolls Royce and many more companies to recover their data.

Standard, Priority and Emergency Service Levels
Our Standard Service recovers your data in 5 – 10 working days, but f you require your data urgently then you can use our Emergency or Priority Service packages. You can call us anytime 24/7 on the Freephone no 0800 151 2207 to initiate recovery. If it is an emergency, our data recovery specialists will work on your recovery continuously until it is completed. Or, we can make your recovery a priority, and our experts will work on your recovery continuously during office hours until it is complete.

Our customer service team are friendly and knowledgeable and available to discuss your hard drive problem and the best recovery solution 24 hours a day, 7 days a week on our Freephone no. 0800 151 2207 or simply fill out the Call Back form and we will call you or email you as per your preference.

Main Causes of Hard Disk Drive Failure

Rosewood hard drive1. MECHANICAL
Failure Symptoms:

– The hard drive may make a regular clicking noise when it is first powered on. This will last for approximately 20 seconds before the disk powers down.
– The hard drive may beep when first powered on.
– The drive will not be recognised by the computer
– Listen to an audio file of a hard disk drive with a mechanical fault
– Watch some YouTube footage of several types of hard drive failure

Causes:
– The hard drive has received a knock: for example, it may have been dropped, or if it is in a laptop, the laptop may have received a bang.
– Mechanical failure is not exclusive to hard drives receiving knocks, hard drives can fail at any time – especially the older they get.

2. LOGICAL
Failure Symptoms:

– Files and Folders will not open or have become inaccessible
– Files and Folders will not copy correctly – often CRC (Cylical Redundancy Check) errors will be reported
– Files and Folders may have been deleted or overwritten

Causes:
– Areas of the hard drive may not be readable due to the development of bad sectors.
– Data structures on the hard drive may have been corrupted due to (eg) the disk not being ejected from the system correctly.

Hard drive damage3. ELECTRONIC
Failure Symptoms:

– The drive will not spin when it is powered on
– Sometimes the hard drive will get very hot
– It will not be recognised by the computer

Causes:
– A power surge has caused damage to the drive
– The wrong power cable has been plugged in.

4. FIRMWARE
Failure Symptoms:

– The drive will be recognised incorrectly by the computer
– Often the capacity of the drive is also reported incorrectly

Causes:
– The firmware (or ‘microcode’) that runs the drive has become corrupted. Often this is a result of software bugs that exist in the firmware.

Watch our hard drive recovery video that was filmed in the Data Clinic lab recently.

For an Immediate Quote
Call FREEPHONE
0800 151 2207

or, Request a Callback

Data Clinic Reviews

Data Clinic Ltd - Manchester
Data Clinic Ltd - Manchester
4.5
Based on 141 reviews
See all reviewsWrite a review
Stewart Whitworth
Stewart Whitworth
12:42 28 Jun 22
Whilst Data Clinic were not able to retrieve the data from 1 of the 3 drives I sent to them - they were very easy to work with, accomodated my requests allowing for a very flexible recovery process (I dropped off the drives in person and provided an obscure drive type for the recovered data which they were perfectly happy with). When I asked why the last drive was unrecoverable, they explained with lots of detail, and of course I was not charged for said drive.I've learnt my lesson and hopefully won't ever need a recovery service again, but if I do I know who to go to!
Brian Greco
Brian Greco
13:38 09 Jun 22
3 years of my lifes' work and photos saved because of the amazing professionals at this company. My iPhone XS Max got stuck in a "boot loop" with a nearly full 512GB of storage. Most of the internet said there was no hope for this Error 14/1110: but Michelle, Elliot, and the team at Data Clinic said otherwise. Amazing friendly personable customer coordination from Michelle including arrangement of emergency service for which I flew into Manchester to the main lab. Elliot was patient, capable, and helped get the job DONE! I now have my phone not only backed up to an SSD for the data itself, but my phone is working as it was, and has updated software to the newest iOS. I cannot express my gratitude enough for the capable professionals who I was able to trust here at Data Clinic. I truly believe this is the best tech service I have ever experienced. Worth every penny and grateful for the invaluable benefit of my memories being restored. THANK YOU! Brian from USA based in Turkey

LONDON
68 Lombard Street
EC3V 9LJ
Tel: 0207 111 0964

New London House
EC3R 7LP
Tel: 0207 111 0964

BELFAST
The Mount, Belfast BT6 8DD
Tel: 0282 024 7021

BIRMINGHAM
11 St Pauls Square, Birmingham B3 1RB
Tel: 0121 629 0436

BRISTOL
Castlemead, Bristol BS1 3AG
Tel: 0117 322 6585

EDINBURGH
St Andrews Square, Edinburgh EH2 2AF
Tel: 0131 242 0037

GLASGOW
Tay House, 300 Bath Street, Glasgow, G2 4JR
Tel: 0141 301 1677

LEEDS
Building 3, City West Business Park, Gelderd Road, Leeds, LS12 6LN
Tel: 0113 254 9741

LEICESTER
3rd Floor, St. George's House, 6 St George's Way, Leicester LE1 1QZ
Tel: 0116 319 0115

LIVERPOOL
Horton House, Exchange Street East, Liverpool, L2 3PF
Tel: 0151 268 5255

MANCHESTER
The Pavilions, Bridge Hall Lane, Bury, BL9 7NX
Tel: 0161 761 0620

NEWCASTLE
116 Quayside, Newcastle, NE1 3DY
Tel: 0191 447 1227

NORTHAMPTON
400 Pavilion Drive, Northampton, NN4 7PA
Tel: 01604 529356

SHEFFIELD
The Balance, 2 Pinfold Street, Sheffield, S1 2GU
Tel: 0114 208 6027

SOUTHAMPTON
Basepoint, Andersons Road, Southampton SO14 5FE
Tel: 0114 208 6027


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