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Western Digital (WD) Data Recovery2024-04-07T08:54:07+00:00

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Data Recovery from Western Digital Hard Drives

Data Clinic Ltd have provided professional data recovery services from failed Western Digital hard drives since 2002. We support all models of faulty Western Digital hard drive including all HDD and SSD models and can recover data from almost any type of data loss situation. Popular WD models we recover data from include:

WD External Hard Drives: Elements (Desktop and Portable), My Passport (Desktop and Portable), My Book (Desktop and Portable)

WD Internal Hard Drives: WD Blue, WD Purple, WD Green, WD Gold, WD Red, WD Black

The Most Common WD Hard Drive Failures

  1. Clicking / Buzzing / Beeping Noise:

    • WD Elements Hard Drive | Data Clinic LtdThis noise often occurs upon powering the WD drive and may lead to the computer not recognising it.
    • Clicking noises typically indicate a failure of the read/write heads, while buzzing or beeping suggests a problem with the drive motor.
    • Attempting software fixes or cable changes won’t resolve the issue as it stems from a mechanical fault within the drive.
    • Continued use can exacerbate the problem, leading to irreversible damage.
    • Data recovery is possible but requires specialist attention in Data Clinic’s clean room environment.
  2. Slow Performance:

    • When connected, the WD drive may take an extended time to be recognised, with files and folders loading slowly or becoming inaccessible.
    • Weak read/write heads or bad media can cause these symptoms, hampering data access.
    • Ceasing use of the drive immediately is crucial to prevent further deterioration, and Data Clinic assistance is recommended for recovery.
  3. Drive Appears Inactive:

    • The WD drive isn’t recognized by the computer, and no operational noise is heard.
    • Typically, this points to a failure in the drive’s electronics, with swapping controller boards no longer a viable solution due to modern drive complexity.
    • Data recovery remains feasible but necessitates evaluation in Data Clinic’s lab environment.
  4. Incorrect Recognition:

    • The computer misidentifies the WD drive’s make, model, or capacity, indicating a firmware fault.
    • Firmware corruption can disrupt the drive’s operation and data accessibility.
    • Professional reprogramming is required to rectify the firmware issue and facilitate data recovery.

In all instances, immediate cessation of drive use is advised to mitigate further damage. Seeking assistance from data recovery professionals, such as Data Clinic, is recommended for effective resolution and data retrieval.

Data Clinic’s WD Hard Drive Recovery Process


1. Contact Us

0800 151 2207

Or use the ‘Get A Quote’ button above.

If your data recovery is urgent and requires immediate attention, please call the freephone number.

2. Collection

We will arrange to have your device collected for free from any UK address.

Or you can all in at one of our UK locations and drop the device off with us
Mon-Fri 9am-5pm

3. Diagnosis

An in-depth analysis of the problem with the device begins.

The fault is understood and a recovery plan constructed along with an exact recovery cost.

4. Recovery

Once the recovery cost is approved, data recovery begins immediately.

We will recover your data to another hard drive or similar media of your choice.

5. Return

Once the recovery work is completed and paid for your data is returned to you by courier along with your original equipment.

We will keep a copy of your data for 10 days.

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Data Clinic Locations

We have many data recovery locations across the UK. You are welcome to drop off but will need to book an appointment first.
Alternatively use our Free Collection service that picks up from ANY UK address.

New London House, EC3V 9LJ

The Mount, Belfast, BT6 8DD

11, St. Paul’s Square, Birmingham, B3 1RB

Castlemead, Bristol, BS1 3AG

20 – 23 Woodside Place, Glasgow, G3 7QF

Building 3, Gelderd Road, Leeds, LS12 6LN

Horton House, Exchange Street East, Liverpool, L2 3PF

The Pavilions, Bridge Hall Lane, Bury, BL9 7NX

Rotterdam House, 116 Quayside, NE1 3DY

Victory House, 400 Pavilion Drive, NN4 7PA

The Balance, 2 Pinfold Street, Sheffield S1 2GU

Basepoint, Andersons Road, Southampton, SO14 5FE

More Hard Drive Related Articles from Data Clinic

With our wealth of data recovery experience we have published useful articles that you might find interesting.

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