RAID Data Recovery

Data Recovery from RAID Arrays and Servers

Data Clinic have an established track record at recovering data from broken RAID arrays and servers throughout the UK. We are the only company with a dedicated team of RAID Data Recovery Experts providing you with instant specialist assistance whenever you need it.

Since 2002 we’ve recovered files and data from thousands of RAID and server systems acros

s the UK and worldwide. We offer 3 service levels:

• Emergency – Your RAID data is recovered in as short a time as possible. This service level includes overnight and weekend work. It literally is a 24×7 service and will have you back up and running as soon as possible.
• Priority – Your RAID data is recovered within 2 to 3 working days.
• Standard – Your RAID data is recovered within 5-10 working days.

We recover files and data from:

• Any RAID Level (eg. RAID 5, 6, 1, 0, 10, 50 etc)
• Any System (Dell Poweredge, HP Proliant, IBM, G-RAID, Synology, NetGear, QNAP etc)
• Any Operating System and File System
• Any type of data eg. Virtual Machines (VM’s), SANs, Microsoft Exchange Server, SQL Server, general Microsoft Office data, Video and TV production, music production, SANs, custom systems etc
• You name it, if it’s stored on a RAID configuration, we’ll recover the data from it.

Our RAID & Server Data Recovery Process

Common RAID / Server Faults We Recover Data From…

• RAID array / Controller Card Failure
• Missing / Deleted Files and Data
• Controller Card Set-up Corruption
• RAID Container Crash
• Boot Failure
• Server registry configuration lost
• Rebuild failure
• Damaged striping
• Multiple hard disk drive failure (or multiple drives go offline)
• Intermittent drive failure resulting in configuration corruption
• RAID array or volumes that won’t mount after a server crash
• Configuration damage or corruption
• Addition of incompatible drives
• Hardware conflicts
• Software corruption
• Software or operating system upgrades

The RAID Data Recovery Process

• An initial diagnosis by our RAID data recovery team determines whether each media device is accessible to our lab equipment. If so, the first priority is to create a raw image of all data from accessible media onto new media so that logical analysis can determine the nature of the information loss situation
• If some of the media is inaccessible our lab will test the components and closely examine its internal health to determine the extent of physical damage.
• Recovery of crashed RAID and other hard disks often involves replacing failed or damaged components in a clean environment and using specialized hardware and software tools to create the raw image. Failed components typically include electronics, read/write heads, head assemblies, magnets & drive motors.
• Logical RAID data recovery uses the raw images of all the server’s media by examining the low-level data sectors. Technicians must determine both the exact layout of volumes which span or are striped across multiple drives and what fixes to filesystem structures are needed to get access to the important data.
• Multiple-drive servers are typically ‘destriped’ onto our media so that filesystem repairs can be performed and the data files extracted. Sometimes the existing filesystem structures are missing or damaged so much that data has to be extracted directly from one or more fragments of the destriped image.
• Our programmers have created a full set of software tools used by our technicians to analyze, destripe, fix & recover data from raw images drives to virtually all operating systems. Once a recovery has been successfully performed, file lists are created and information validity is checked.