RAID Recovery | RAID 5 Data Recovery

RAID and Server Recovery Services

Data Clinic have an established track record at recovering data from broken RAID arrays and servers throughout the UK. We are the only company with a dedicated RAID Recovery Team providing you with almost instant assistance whenever you need it.

RAID Server Since 2002 we’ve recovered thousands of RAID and server systems across the UK and worldwide. We offer 3 service levels:

Emergency – Your data is recovered in as short a time as possible. This service level includes overnight and weekend work. It literally is a 24×7 service and will have you back up and running as soon as possible.
Priority – Your data is recovered within 2 to 3 working days.
Standard – Your data is recovered within 5-10 working days.

We recover data from:

Any RAID Level (eg. RAID 5, 6, 1, 0, 10, 50 etc)
Any System (Dell Poweredge, HP Proliant, IBM, G-RAID, Synology, NetGear etc)
Any Operating System and File System
Any type of data eg. Virtual Machines, SANs, Microsoft Exchange Server, SQL Server, general Microsoft Office data, Video and TV production, music production, SANs, custom systems etc
You name it, if it’s stored on a RAID configuration, we’ll recover it.

Common RAID / Server Faults We Deal With

RAID array / Controller Card Failure
Missing / Deleted Files and Data
Controller Card Set-up Corruption
RAID Container Crash
Boot Failure
Server registry configuration lost
Rebuild failure
Damaged striping
Multiple hard disk drive failure (or multiple drives go offline)
Intermittent drive failure resulting in configuration corruption
RAID array or volumes that won’t mount after a server crash
Configuration damage or corruption
Addition of incompatible drives
Hardware conflicts
Software corruption
Software or operating system upgrades

The Recovery Process

Our RAID recovery services are nationwide and we will arrange collection of your equipment from anywhere in the UK. Equipment is usually collected within 90 minutes and work will begin on your system as soon as we receive it. Additionally we have office in the following locations: London (Central), Birmingham, Glasgow, Leeds, Liverpool, Manchester, Northampton, Sheffield, and Sunderland.
An initial diagnosis by our RAID team determines whether each media device is accessible to our lab equipment. If so, the first priority is to create a raw image of all data from accessible media onto new media so that logical analysis can determine the nature of the information loss situation
If some of the media is inaccessible our lab will test the components and closely examine its internal health to determine the extent of physical damage.
Recovery of crashed RAID and other hard disks often involves replacing failed or damaged components in a clean environment and using specialized hardware and software tools to create the raw image. Failed components typically include electronics, read/write heads, head assemblies, magnets & drive motors.
Logical RAID data recovery uses the raw images of all the server’s media by examining the low-level data sectors. Technicians must determine both the exact layout of volumes which span or are striped across multiple drives and what fixes to filesystem structures are needed to get access to the important data.
Multiple-drive servers are typically ‘destriped’ onto our media so that filesystem repairs can be performed and the data files extracted. Sometimes the existing filesystem structures are missing or damaged so much that data has to be extracted directly from one or more fragments of the destriped image.
Our programmers have created a full set of software tools used by our technicians to analyze, destripe, fix & recover data from raw images drives to virtually all operating systems. Once a recovery has been successfully performed, file lists are created and information validity is checked.

Data Security

We are fully compliant and registered with the Information Commissioner’s Office, our security number is 10717672.
We have a standard NDA, or you are welcome to supply your own.
If requested, transport to and from locations is arranged via a secure point-to-point courier and uses a security cleared driver.

Beginning The Process

Simply call us now on 0871 977 2525 and talk your problem through with one of the RAID team.

Our Latest Testimonial

“I was very pleased that Data Clinic were able to rescue two failed NAS RAID drives for us. They were full of vital archive media files, that we thought we’d lost forever. Their service was quick, and their technical advice was detailed but at a level we could understand. We hope not to have to use them again, but definitely would!”
Sam Bailey, BBC Radio 1
Read some case studies here: https://www.dataclinic.co.uk/known-issues-case-studies/

What is RAID? – Wikipedia Definition
RAID and Server Faults – The Top 5 Things To Avoid
HP Proliant Servers – RAID Data Recovery Services
Data Recovery Services on Dell Poweredge Servers
Our data recovery service on RAID 6 servers and arrays
Data Clinic’s NAS Data Recovery Section
Recovering data from Buffalo NAS, TeraStations and LinkStations
Microsoft Exchange Server – Repair, Extraction and Data Recovery of damaged / corrupted EDB and PST files

Jacob Greenwood

14:38 30 Mar 18

5* customer service! Recovered my father's book from an old drive, also retrieved some long forgotten about photos. Simply cant put a price on something like that.

Jarek Roover

12:21 30 Jul 18

Go there if you lost your data

Tony Cowgill

15:56 10 Apr 13

We've used Data Clinic twice now - once for my son's laptop which held all his University work and suddenly seemed to just die, that was recovered with ease. And then secondly in connection with work when our office computer system backups were somehow corrupted. These people really know their stuff - they are very helpful and professional and quick! Thanks so much for everything.

Rob Deighton

11:33 09 Dec 16

Happy to recommend Data Clinic to anybody that suffered Data Loss on storage Media. The guys were extremely helpful and knowledgeable and made the recovery of our valuable data a stress free experience.

George Thorpe

12:19 20 Feb 14

My company provides IT support to approximately 60 Yorkshire based companies ranging from small 10-15 users up to Enterprise sized organizations. Due to disk failure a client recently lost their entire database. We contacted Data Clinic and within hours a representative was onsite, several hours later the drive was returned, again in person by Data Clinic Manchester. I would not hesitate contacting them again, outstanding service in a market that can mean life or death to a business. 10 stars if there was an option!

Kieran Collins

21:02 25 Oct 18

Fantastic. Could not fault them at all, Brilliant, 10 year old iMac full of data and they had the data back to me in 72 hours. Communication via e-mail was fast, clear and superb.

David Tett

14:36 24 Aug 18

Sent them a 4tb WD Red hard drive to recover. They quoted me £588 incl VAT and recovery media. I was a bit sceptical so I asked for it to be returned. First they sent me the wrong hard drive (a 500GB WD Blue). Not too careful about data protection then. When I eventually got the drive back it had been totally stripped and outer casing binned (would have been nice to know about this beforehand). I decided to send it to Curry's PC World. They quoted £90 + recovery media. All data recovered and both hard drives returned within a week. What more is there to say.

Elle Sweet

22:12 20 Aug 18

Awful communication, I was constantly chasing them for updates on my device. My device was with them days before work was started on it. The data this company couldn’t retrieve was later retrieve by Apple. Waste of a £110.