Data Clinic support Greater Manchester charity Mustard Tree

From January 2017, Data Clinic Ltd are financially supporting the Greater Manchester charity Mustard Tree.

A big ‘Thank You’ to all our customers who use our data recovery services so that we can support excellent initiatives like this. You can find out more about Mustard Tree below, and also visit http://www.mustardtree.org.uk/

Since 1994, Mustard Tree has transformed the lives of people in Greater Manchester who are trapped in poverty or homelessness, by enabling them to gain the skills and self-confidence they need to reach their full potential.

Their focus is on tackling both the causes and consequences of poverty by offering:

Provision: When people are in crisis Mustard Tree offer food, clothing and furniture. By meeting their basic needs Mustard Tree establish a relationship of trust and open the door of welcome, hope and possibility.

Progression: Mustard Tree offer life-skills, training, volunteering, education, mentoring and employment opportunities to help people to increase their resilience and enable them to escape poverty and homelessness – for good.

Partnership: Mustard Tree work collaboratively with their beneficiaries, enabling them to contribute to the Mustard Tree Community and work with them to set self-determined goals, as well as working with individuals, agencies, businesses and community groups to broker long-term solutions to the poverty and inequality in Manchester.

Thank you for supporting Data Clinic and Mustard Tree !

charity, clinic, data, manchester

Reece Cairns

12:53 21 Jul 21

The hard drive I use for work recently died. I hadn't backed up for a few weeks and thought I'd lost out on a fair chunk of work. However, Data Clinic managed to retrieve the data in full (around 3TB) and returned it to me fairly quickly. A little pricey, but worth it. Excellent customer service too, I called up a couple of times and each time they were friendly, helpful and informative.

Hannah F F

14:22 02 Jul 21

I highly recommend Data Clinic Ltd. Although on the higher end of the price scale compared to a couple of other companies I contacted; this company is extremely professional and efficient with communication which is why I went with them.Others were a little bit pushy in their sales pitches and one of them failed to get back to me in time.Data Clinic give you the information without pressuring you to choose them which is what I liked. Due to how friendly and genuine they sound on the phone and professional emails I chose them.My damaged external hard drive was not allowing me to access any files. I sent in my damaged one and an empty new one and they were able to retrieve all the data from the damaged one and transfer it to the new one!Initially, when they arranged the old and new hard drives to be collected and sent to their lab, the courier Parcel Force missed two collections but eventually collected it. Due to the inconvenience caused because of this, Michelle who handled my case kindly gave me a £50 discount towards the total cost of the service. She provided her mobile number for easy contact to get updates as well.I had to pay a spare parts charge of £60 before the work was carried out.Once the work was carried out I was sent a final invoice for the balance. There was an extra charge on there for the supply of a hard drive but when I called to query it, Chris kindly ammended the invoice for me.Humans are not perfect and will make mistakes but it's the way the mistakes are handled which gives you a good or bad impression of a company.Data Clinic staff are very friendly and professional and if I ever need their services again I would not hesitate to contact them!Just to note, Parcel Force delivered my old and new hard drive with the recovered data back to me a day later than was promised, but this is not Data Clinics fault. Just be aware that if you use Data Clinic, Parcel Force may delay the collection and delivery. Other than that, I cannot fault Data Clinic for their hard work and professionalism.

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