ESET Encryption, Bitlocker and Water damaged Samsung S10

ESET Encryption and Bitlocker
We believe the following has happened: ESET Endpoint encryption was enabled on a Windows laptop. A decryption was then initiated and completed but asked for a reboot to complete. The computer was not rebooted and Bitlocker was enabled. Initially when booting up we got to the ESET encryption page which asked for our key to decrypt. After speaking with ESET support they didn’t believe the drive was encrypted anymore by ESET and gave us some steps to follow. We have the keys for both Bitlocker and ESET but when booting the computer now nothing happens once it tries to boot from the disk.
Learn more about how Data Clinic can crack Bitlocker encryption here: https://www.dataclinic.co.uk/data-recovery-from-bitlocker-encrypted-volumes/

Water damaged Samsung S10
I’ve recently water-damaged my Samsung S10 (fell into a pool with chlorinated water). I’ve taken off the back cover and disconnected the battery ASAP while letting the phone dry (I have several years of phone repair experience and my warranty was already expired). I see a fair amount of corrosion all over the motherboard so I intend to clean it with IPA and my ultrasonic bath in a few days and replace the battery (although it does not seem to be puffy or damaged itself), but in case the device does not boot, I was wondering if you could quote me on how much it would cost to recover data from the device. The device drive was NOT encrypted. More information about data recovery from water damaged phones can be found at https://www.dataclinic.co.uk/data-recovery-from-liquid-and-water-damaged-phones/

bitlocker, phone, recovery, water

Stewart Whitworth

12:42 28 Jun 22

Whilst Data Clinic were not able to retrieve the data from 1 of the 3 drives I sent to them - they were very easy to work with, accomodated my requests allowing for a very flexible recovery process (I dropped off the drives in person and provided an obscure drive type for the recovered data which they were perfectly happy with). When I asked why the last drive was unrecoverable, they explained with lots of detail, and of course I was not charged for said drive.I've learnt my lesson and hopefully won't ever need a recovery service again, but if I do I know who to go to!

Brian Greco

13:38 09 Jun 22

3 years of my lifes' work and photos saved because of the amazing professionals at this company. My iPhone XS Max got stuck in a "boot loop" with a nearly full 512GB of storage. Most of the internet said there was no hope for this Error 14/1110: but Michelle, Elliot, and the team at Data Clinic said otherwise. Amazing friendly personable customer coordination from Michelle including arrangement of emergency service for which I flew into Manchester to the main lab. Elliot was patient, capable, and helped get the job DONE! I now have my phone not only backed up to an SSD for the data itself, but my phone is working as it was, and has updated software to the newest iOS. I cannot express my gratitude enough for the capable professionals who I was able to trust here at Data Clinic. I truly believe this is the best tech service I have ever experienced. Worth every penny and grateful for the invaluable benefit of my memories being restored. THANK YOU! Brian from USA based in Turkey

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