Professional iPhone Data Recovery Services in the UK
Data Clinic are the UK’s leading specialists in iPhone data recovery services. We can recover lost or deleted data from iPhones that are broken, dropped, smashed, bent, crushed, run over, or damaged by water or fire.
Our iPhone data recovery expertise covers more than just physical damage. We also retrieve data from iPhones that appear dead, stuck on the Apple logo, frozen in a bootloop, or asking for incomplete iOS updates.
Unlike high street phone repair shops, we are professional data recovery experts. If you’ve been told that your iPhone is beyond repair and your photos, contacts, or files are unrecoverable, contact us for a second opinion – high street shops often lack the advanced capabilities we offer.
➡️ Note: If your iPhone has been factory reset or items have been permanently deleted and removed from Trash, data recovery is not possible as the files no longer exist.
For customers who prefer to restore their phone to working condition after data recovery, please refer to our Advanced iPhone Repair and Rebuild Service below.
Our iPhone Data Recovery Process
Level 1 iPhone Data Recovery
Level 1 recoveries focus on larger phone components like the screen, battery, charging port, and buttons. If the issue is related to these parts, recovery is completed at Level 1 without the need for Level 2. Approximately 60% of iPhone recoveries are successfully resolved at this stage.
Typical Level 1 recoveries include smashed screens, faulty charging ports, and damaged cases.
👉 Note: Level 1 recovery costs are payable regardless of outcome.
Level 2 iPhone Data Recovery
Level 2 recoveries address more complex issues involving smaller internal phone components such as the CPU, EEPROM, and memory chips. This level is required when Level 1 recovery is unsuccessful.
Severe damage such as bent devices, run-over phones, liquid or fire damage, and heavy impact often require Level 2 recovery.
📌 Important: Without examining your iPhone, we cannot determine whether it will require Level 1 or Level 2 recovery. For instance, a smashed screen may also have internal damage needing Level 2 work.
👉 Note: Level 2 costs are only payable upon successful recovery.
Advanced iPhone Data Recovery & Rebuild
If Level 2 recovery is unsuccessful, our Advanced Phone Reconstruction and Rebuild Service may still retrieve your valuable data. This is a bespoke solution tailored to your phone’s condition and may take several weeks to complete. We will provide a separate quote if this service is needed.
Points to Note for All iPhone Recovery Services
- Your phone will be dismantled during recovery
- You will receive your recovered data on a secure memory stick
- Your phone will be returned dismantled and non-functional
More Information
iPhone Not Charging or Connecting to PC / Mac
This problem may be related to the iPhone charging port located at the very bottom of the phone. This area of electronics is tasked with the power throughput to allow the battery to charge and the connection interface, if these features are no longer correctly working then the changing port maybe be damaged or faulty.
iPhone Stuck on the Apple Logo
A common occurrence that has many different causes. Unfortunately it’s not possible to determine which cause without specialist equipment and physical examination of the iPhone. This problem can sometimes be solved with a simple reboot of the device or if it is something more serious may need specialist equipment or replacement parts in order to gain normal operational access once again. Our technicians have solved many cases of “My iPhone is stuck on the apple logo” over the last couple of years from all versions of iPhone.
If you have this issue, we encourage consulting an expert in iPhone data recovery and to avoid performing too many internet DIY fixes, which can result in data destruction. Call us on the number above or fill in the form to your right.
iPhone Dead & Showing No Sign of Life
Another common enquiry here at Data Clinic, this problem can have many root causes including something as simple as the on/off button is not working correctly, a hardware failure such as the iPhone screen being physical damaged, the battery being dead and unable to take charge, or a more serious hardware failure. Many of the internet related DIY fixes such as ‘Leave your iPhone charging overnight’ will not work and from our experience the root cause is usually based in the internals of the device.
A photo of a severely liquid damaged iPhone. After intensive work, we were able to fully recover the data from this phone.
Water and Liquid Damage
We are the UK’s leading experts at recovering data from iPhones with liquid / water damage. Go here if you require data from a water or liquid damaged iPhones.
Case Study: Here’s a teardown of a water damaged iPhone XS that we repaired and recovered the data from.
Red Screen of Death (caused mostly by Water Damage)
The red screen of death as it is commonly known is one of the more serious iPhone failures and in most cases indicates the iPhone has suffered a hardware fault. Our technicians usually encounter this issue with water damaged phones and have in many cases been able to gain access to the phones to extract the data stored. If your iPhone has been submerged in liquid we recommend refraining from powering the phone and seeking expert advice immediately. If you attempt to power this on, you can be causing damage which can lead to shorts in the circuitry. Our technicians recommend you do not power a water damaged iPhone using the original submerged battery as this can also lead to serious electrical surges within the phone.
Our technicians have all the skills and equipment required to deal with a water damaged iPhone and will take initial measures to decontaminate the phone using our specialist ultrasonic cleaning equipment.
Horizontal Grey Lines on iPhone Screen
If your iPhone is suffering from this fault you may have a fault screen or one of the internal connections is not correctly in place or damaged. We have encountered many customers with such a problem which usually occurred during a knock or fall, whilst this may not be the most serious of issues it may render the touch functionality of the screen inoperable meaning you will not be able to unlock the phone to gain access or to connect it fully to iTunes to perform a backup or recovery.
We have parts for almost all of the iPhones out there, including specialist digitizers and internal proximity sensors.
iPhone Stuck in Recovery Mode (DFU Mode)
This common problem can be caused (but not limited to) the following issues:
- You have placed the iPhone in recovery mode by mistake or trying to fix a previous problem
- You have tried to jailbreak you iPhone and something went wrong with the process or the iPhone lost power during the update operation
- You were performing a iOS update and something went wrong (possibly insufficient storage)
The fastest way to repair this failure is to perform a factory reset, but if you have not performed any backups of the data recently then this will not be an option as you will lose your data. There are many low priced software packages on the internet claiming to solve this issue, but many do not. We can correctly diagnose the cause and deal with it accordingly whilst also preserving your data.
Failed iOS Upgrade
If your iOS update was interrupted by a power failure, had insufficient storage or if the device encountered boot issues/error codes, your recovery options maybe limited. However, our technicians have had many successful recoveries from such cases in the past and reunited customer’s with valuable family photos, video’s and application data from their iPhones.
Our Methods of iPhone Recovery
We use a variety of techniques to recover the data from your iPhone – and the problem your phone has dictates what technique we will use to recover it’s data. Sometimes there may not be any physical damage to the phone and the fault may be due to a corruption with iPhone’s memory or file storage, other times the phone may be physically broken and require us to remove the memory and file storage chips and read the data from them before reconstructing it back to how it was before the iPhone broke.
In almost all instances, Data Clinic are able to successfully repair and recover the data from iPhones whatever the problem. Contact us on 0800 151 2207 or use the ‘Get A Quote’ button above to get in touch and we’ll contact you.
Advanced iPhone Reconstruction and Rebuilds
Data Clinic provide an advanced reconstruction and rebuild service for damaged iPhones. This is not a data recovery service, instead this service returns the phone to a working condition whilst preserving the data. It is ideal for various organisations that have their own in house data recovery / analysis procedures.
Dependent on the extent of damaged to the iPhone, our reconstruction and rebuild process may use many of the advanced data recovery techniques at our disposal.
Follow this link to find our more about our process of rebuilding and reconstructing damaged phones back to a working condition whilst preserving the data.
Data Clinic Locations
We have many data recovery locations across the UK. You are welcome to drop off but will need to book an appointment first.
Alternatively use our Free Collection service that picks up from ANY UK address.
New London House, EC3V 9LJ
The Mount, Belfast, BT6 8DD
11, St. Paul’s Square, Birmingham, B3 1RB
Castlemead, Bristol, BS1 3AG
Tay House, 300 Bath Street G2 4JR
Building 3, Gelderd Road, Leeds, LS12 6LN
Horton House, Exchange Street East, Liverpool, L2 3PF
The Pavilions, Bridge Hall Lane, Bury, BL9 7NX
Rotterdam House, 116 Quayside, NE1 3DY
Victory House, 400 Pavilion Drive, NN4 7PA
The Balance, 2 Pinfold Street, Sheffield S1 2GU
Basepoint, Andersons Road, Southampton, SO14 5FE
