Data Recovery - Help and Advice, December 2016

In this post we look at 3 very different data recovery requirements:

A G-Technology NAS system where the disks are not being recognised
Retrieval of Whatsapp and SMS messages deleted from an iPhone 5
Recovery of data from an Sun Microsystem RAID 5 server

I’ve added links where appropriate.

G-Technology NAS Fault

I have a 4T G speed es since I upgraded my system, it won’t read the the hard drive. I’m now using OSxEl Capitan 10.11.6 on a 2×2.4Ghz 6core intel with 24Gb memory
I can feel that the disks are spinning.
I have followed the online forums and upgraded the drivers etc but still nothing
Can the data be retrieved and What is the approx cost to retrieve the data?
How long does it take?

The time it takes to recover data is largely dependent on the fault with the hard drive. As your G-Technology system has 4 hard drives, it’s feasible that there could be a problem with all of them. This will add significantly to the time taken to retrieve the information as we will be recovering the data from each disk. Usually however, this is not the case, there’s probably only a problem with one or two of the disks, but the type of problem can also impact on the recovery time. Mechanical problems – best described as where a repetitive click can be heard from a hard drive are the most complex type of problem and often require spare parts. We have a sizeable spare parts library ourselves though sometimes we have to order parts in. Frequently these come from the US and delivery time is often about a week

Retrieve WhatsApp Messages

I would like to retrieve text and whatsapp messages that have been deleted for two numbers and also emails for one name. 2015 – present day. My device is an iPhone 5. Please advise how much it will cost, how long it will take and will you have my phone at your office for a period of time?

Retrieving deleted messages is always a hit and miss affair and is entirely dependent on whether the messages required have been overwritten in the meantime. There are several techniques available to restore deleted messages and it doesn’t matter whether these are WhatsApp messages, text messages or any other form of message. You can read more here about our phone data recovery and forensic data recovery services.

Recover Files from Sun Server

Three disks failed in RAID 5 SUN system, with 720GB of data.
Twenty years ago Sun systems were very popular, particularly in industry and academia. We are still asked to recover the data from Sun systems occasionally. The above RAID 5 system has come into us recently and more can be read about our Sun data recovery services on our web page https://www.dataclinic.co.uk/data-recovery-sun-solaris/

data recovery, g-technology, sms, sun microsystems, whatsapp

Data Clinic Reviews

Data Clinic Ltd

4.5

Jacob Greenwood

14:38 30 Mar 18

5* customer service! Recovered my father's book from an old drive, also retrieved some long forgotten about photos. Simply cant put a price on something like that.

Jarek Roover

12:21 30 Jul 18

Go there if you lost your data

Tony Cowgill

15:56 10 Apr 13

We've used Data Clinic twice now - once for my son's laptop which held all his University work and suddenly seemed to just die, that was recovered with ease. And then secondly in connection with work when our office computer system backups were somehow corrupted. These people really know their stuff - they are very helpful and professional and quick! Thanks so much for everything.

Rob Deighton

11:33 09 Dec 16

Happy to recommend Data Clinic to anybody that suffered Data Loss on storage Media. The guys were extremely helpful and knowledgeable and made the recovery of our valuable data a stress free experience.

George Thorpe

12:19 20 Feb 14

My company provides IT support to approximately 60 Yorkshire based companies ranging from small 10-15 users up to Enterprise sized organizations. Due to disk failure a client recently lost their entire database. We contacted Data Clinic and within hours a representative was onsite, several hours later the drive was returned, again in person by Data Clinic Manchester. I would not hesitate contacting them again, outstanding service in a market that can mean life or death to a business. 10 stars if there was an option!

Kieran Collins

21:02 25 Oct 18

Fantastic. Could not fault them at all, Brilliant, 10 year old iMac full of data and they had the data back to me in 72 hours. Communication via e-mail was fast, clear and superb.

David Tett

14:36 24 Aug 18

Sent them a 4tb WD Red hard drive to recover. They quoted me £588 incl VAT and recovery media. I was a bit sceptical so I asked for it to be returned. First they sent me the wrong hard drive (a 500GB WD Blue). Not too careful about data protection then. When I eventually got the drive back it had been totally stripped and outer casing binned (would have been nice to know about this beforehand). I decided to send it to Curry's PC World. They quoted £90 + recovery media. All data recovered and both hard drives returned within a week. What more is there to say.

Elle Sweet

22:12 20 Aug 18

Awful communication, I was constantly chasing them for updates on my device. My device was with them days before work was started on it. The data this company couldn’t retrieve was later retrieve by Apple. Waste of a £110.

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