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RAID Data Recovery Services
RAID, NAS or Server Problem? – You’ve Come To The Right Place
DataClinic have been successfully recovering data from failed RAIDs, NAS and Servers since 2002. In that time we’ve recovered thousands of systems across the UK and many worldwide too. Our RAID data recovery capabilities are the finest in the country – we are the only company that has a specialist UK wide RAID Data Recovery Services team.
“I was very pleased that Data Clinic were able to rescue two failed NAS RAID drives for us. They were full of vital archive media files, that we thought we’d lost forever. Their service was quick, and their technical advice was detailed but at a level we could understand. We hope not to have to use them again, but definitely would!”
Sam Bailey, BBC Radio 1, 2015
Capabilities and Service Levels
We successfully recover data from –
ANY type of NAS, Server or RAID eg. RAID 5, RAID 10, RAID 50, RAID 6, RAID 0, RAID 1
ANY manufacturer (Dell Poweredge, HP Proliant, IBM, G-RAID, Synology, NetGear etc)
ANY type of Operating System and File System
ANY type of data eg. Microsoft Exchange Server, SQL Server, general Microsoft Office data, Video and TV production, music production, SANs, custom systems… You name it, if it’s on a RAID configuration, we’ll recover it.
We offer 3 service levels –
Emergency – Your data is recovered in as short a time as possible. This service level includes overnight and weekend work. It literally is a 24×7 service and will have you back up and running as soon as possible.
Priority – Your data is recovered within 2 to 3 working days.
Standard – Your data is recovered within 5-10 working days.
We have recently recovered RAIDs for both Sony Music, Williams F1 & Claims Direct.
Here’s a link to a very recent case study where we recovered the data from RAID 6 and RAID 5 volumes on a failed HP ML370 series server on an emergency basis.
Nationwide RAID Recovery Service
Data Clinic have a dedicated RAID data recovery team that provide an emergency RAID recovery service across the whole of the UK. It doesn’t matter where you are, our RAID recovery team can often start recovering your data within hours.
We also have RAID data recovery centres in London (Central), Birmingham, Glasgow, Leeds, Liverpool, Manchester, Northampton, Sheffield, and Sunderland
Typical server failures include –
RAID array / Controller Card Failure
Controller Card Set-up Corruption
RAID Container Crash
Server won’t boot
Server registry configuration lost
Multiple hard disk drive failure (or multiple drives go offline)
Intermittent drive failure resulting in configuration corruption
RAID array or volumes that won’t mount after a server crash
Configuration damage or corruption
Addition of incompatible drives
Software or operating system upgrades
Data Clinic’s Recovery Process for Servers, NAS, or RAID Arrays
Our technicians treat Server and RAID data loss situations as high priority cases. An initial diagnosis determines whether each media device is accessible to our lab equipment. If so, the first priority is to create a raw image of all data from accessible media onto new media so that logical analysis can determine the nature of the information loss situation
If some of the media is inaccessible our lab will test the components and closely examine its internal health to determine the extent of physical damage.
Recovery of crashed RAID and other hard disks often involves replacing failed or damaged components in a clean environment and using specialized hardware and software tools to create the raw image. Failed components typically include electronics, read/write heads, head assemblies, magnets & drive motors.
Logical RAID data recovery uses the raw images of all the server’s media by examining the low-level data sectors. Technicians must determine both the exact layout of volumes which span or are striped across multiple drives and what fixes to filesystem structures are needed to get access to the important data.
Multiple-drive servers are typically ‘destriped’ onto our media so that filesystem repairs can be performed and the data files extracted. Sometimes the existing filesystem structures are missing or damaged so much that data has to be extracted directly from one or more fragments of the destriped image.
Our programmers have created a full set of software tools used by our technicians to analyze, destripe, fix & recover data from raw images drives to virtually all operating systems. Once a recovery has been successfully performed, file lists are created and information validity is checked.
Data Protection & Confidentiality
We understand that your data can be of an extremely sensitive nature. Client confidentiality is a matter we take very seriously.
We are fully compliant and registered with the Information Commissioner’s Office.
We have a Non Disclosure Agreement, or you are welcome to supply your own.
Transport to and from locations can be arranged via a secure point-to-point courier and uses a security cleared driver, or you are of course welcome to arrange details yourself.
What is RAID? – Wikipedia Definition
RAID and Server Faults – The Top 5 Things To Avoid
Data Clinic’s NAS Data Recovery Section
Recovering data from Buffalo NAS, TeraStations and LinkStations
Microsoft Exchange Server – Repair, Extraction and Data Recovery of damaged / corrupted EDB and PST files
NetGear ReadyNAS – Data Recovery on NetGear ReadyNAS equipment
Thecus NAS – Data Clinic’s Thecus NAS Recovery Service
Synology NAS – Data Recovery on Synology NAS / DiskStation / RackStation / RAID
DLink NAS – Data Recovery Information for DLink NAS Hard Drives
Data Clinic’s RAID and Server Support Contracts – http://www.dataclinic.co.uk/raid-and-server-support-services-2/