Data Clinic - Data Recovery Services
  • Email
  • Facebook
  • Twitter
Call Us Free: 0800 151 2207
  • Data Recovery Home
  • Data Recovery Services
    • Hard Drive Recovery
    • External & USB Drives
    • RAID / Server Recovery
    • NAS
    • SSD
      • Surface Pro Data Recovery
      • SanDisk SSD Data Recovery
      • Lenovo SSD Data Recovery
    • SD Cards
    • Mobile Phones & Tablets
      • >How The Process Works
      • Android Data Recovery
      • iPhone Data Recovery
      • Samsung Data Recovery
      • Sony Xperia Data Recovery
      • Nokia / Windows Data Recovery
      • Water Damaged Phones
    • CCTV & DVR
    • Macs
    • Windows Computers
    • Lost & Deleted Files
    • Advanced Forensic Data Recovery (ADR) Services
    • Password Recovery
    • Forensic Investigation
    • Encrypted Volumes
      • Bitlocker
      • Check Point Endpoint
    • Bitcoin, Crypto & NFT Wallet Recovery
    • Tape Recovery
    • Tape eDiscovery & Conversion
    • Advanced Recovery Service
    • Spare Parts & Donor Drives
    • Disk Manufacturers
      • Seagate Hard Drive Data Recovery
      • Western Digital Hard Drive Data Recovery
      • Toshiba Hard Drive Data Recovery
    • SCSI Data Recovery
    • SQL Recovery
    • How Do Hard Drives Fail ?
  • Locations
    • Belfast
    • Birmingham
    • Bristol
    • Edinburgh
    • Glasgow
    • Leeds
    • Leicester
    • Liverpool
    • London – Central
    • London – City
    • Manchester
    • Newcastle
    • Northampton
    • Sheffield
    • Southampton
  • Help & Advice
  • News
  • About Us / Contact

External Hard Drive Data Recovery – Help and Advice

/ / Data Clinic Ltd, News

We get a lot of enquiries for external hard drive recovery. Most of us have at least one portable drive to keep our data on and below are a selection of questions that were asked this weekend. To help, I’ve put the links to the various parts of the site where you’ll find more information and advice. Perhaps you have a similar problem with a hard disk to the ones below?

    • Seagate external hard driveMy external harddrive suddenly stopped being recognised by my computer while I was using it.It makes a wiring sound when you connect it to the laptop. I would love to be able to get the photos off it. How much does the service usually cost and is there still a fee if you do not retrieve any data?
    • External hard drive, light comes on but doesn’t spin and not recognised when plugged in. Lots of photographs lost. I am in London
    • I have a USB drive which some files got deleted and I need back. How much would this cost to recover? Do you have an office in Bradford I can take the harddisk to?
    • I have a Toshiba Equium P300-190 which I have dropped. The hard drive sounds like its running up but fails to be recognised. I have had the hard drive removed and connected to recovery equipment but it was unable to be read. What would be the cost of possibly rebuilding it to recover the data?
    • I have a WD notebook external hard-drive with about 500 gigs of video and photos on it. There appears to be logical damage to this, so I can’t access any of the files. It keep having in/out read errors, and the content on it cannot be accessed with Linux or windows. There is also a possibility it might be physical damage, but I can’t tell. The hard-drive is about 4 years old. Can I ask if you think you could extract anything off it, and how much it might cost to do this?
    • HTS7250 series hard driveMy samsung M3 external hard drive recently stopped working and makes a slight ticking noise for a few seconds when plugged into the usb port. I have been known to knock it and drop it from time to time so maybe thats the cause based on what you describe. Im desperate for the data to be recovered from it and was wondering about what it would cost to recover approx 500gb of data??
    • hi i have a nokia lumia 925 that is dead ideally i would like it fixed with the data intact or data/pics retrieved.
    • I would like to know whether would be possible to have an idea about how much of my data would be able to be recovered before I actually pay for. The reason is that as far as I found out with computer repair shops on the Wirral there will be no way to recover all my data however they think it would be possible to recover part of it anyway.
    • I have a western digital passport external hard drive, when i plug it in to my laptop it does not show up in file explorer, however it comes up on device manager. Please could you give me a call back ASAP! I really need the files on my hard drive.
    • I have a 1TB Seagate drive. I plugged it into a USB hub that started smelling like a burning wire. I unplugged the drive and now it won’t mount and the light on it won’t turn on. I have done some research and apparently it can be repaired with soldering. Do you provide this service and how much does it costs? Thank you

Need further help?

  • Take a look at our recent data recovery help and advice pages, or older ones from The Archive
bradford, checkpoint, data recovery, disk, encryption, hard disk, hard drive

Comments are closed.

For an Immediate Quote
Call FREEPHONE
0800 151 2207

or, Request a Callback

Data Clinic Reviews

Data Clinic Ltd - Manchester
Data Clinic Ltd - Manchester
4.5
Based on 141 reviews
See all reviewsWrite a review
Stewart Whitworth
Stewart Whitworth
12:42 28 Jun 22
Whilst Data Clinic were not able to retrieve the data from 1 of the 3 drives I sent to them - they were very easy to work with, accomodated my requests allowing for a very flexible recovery process (I dropped off the drives in person and provided an obscure drive type for the recovered data which they were perfectly happy with). When I asked why the last drive was unrecoverable, they explained with lots of detail, and of course I was not charged for said drive.I've learnt my lesson and hopefully won't ever need a recovery service again, but if I do I know who to go to!
Brian Greco
Brian Greco
13:38 09 Jun 22
3 years of my lifes' work and photos saved because of the amazing professionals at this company. My iPhone XS Max got stuck in a "boot loop" with a nearly full 512GB of storage. Most of the internet said there was no hope for this Error 14/1110: but Michelle, Elliot, and the team at Data Clinic said otherwise. Amazing friendly personable customer coordination from Michelle including arrangement of emergency service for which I flew into Manchester to the main lab. Elliot was patient, capable, and helped get the job DONE! I now have my phone not only backed up to an SSD for the data itself, but my phone is working as it was, and has updated software to the newest iOS. I cannot express my gratitude enough for the capable professionals who I was able to trust here at Data Clinic. I truly believe this is the best tech service I have ever experienced. Worth every penny and grateful for the invaluable benefit of my memories being restored. THANK YOU! Brian from USA based in Turkey

LONDON
68 Lombard Street
EC3V 9LJ
Tel: 0207 111 0964

New London House
EC3R 7LP
Tel: 0207 111 0964

BELFAST
The Mount, Belfast BT6 8DD
Tel: 0282 024 7021

BIRMINGHAM
11 St Pauls Square, Birmingham B3 1RB
Tel: 0121 629 0436

BRISTOL
Castlemead, Bristol BS1 3AG
Tel: 0117 322 6585

EDINBURGH
St Andrews Square, Edinburgh EH2 2AF
Tel: 0131 242 0037

GLASGOW
Tay House, 300 Bath Street, Glasgow, G2 4JR
Tel: 0141 301 1677

LEEDS
Building 3, City West Business Park, Gelderd Road, Leeds, LS12 6LN
Tel: 0113 254 9741

LEICESTER
3rd Floor, St. George's House, 6 St George's Way, Leicester LE1 1QZ
Tel: 0116 319 0115

LIVERPOOL
Horton House, Exchange Street East, Liverpool, L2 3PF
Tel: 0151 268 5255

MANCHESTER
The Pavilions, Bridge Hall Lane, Bury, BL9 7NX
Tel: 0161 761 0620

NEWCASTLE
116 Quayside, Newcastle, NE1 3DY
Tel: 0191 447 1227

NORTHAMPTON
400 Pavilion Drive, Northampton, NN4 7PA
Tel: 01604 529356

SHEFFIELD
The Balance, 2 Pinfold Street, Sheffield, S1 2GU
Tel: 0114 208 6027

SOUTHAMPTON
Basepoint, Andersons Road, Southampton SO14 5FE
Tel: 0114 208 6027


(c) 2020 Data Clinic Ltd - Data Recovery Services. Click to visit Data Clinic's DATA RECOVERY homepage.