Data Clinic is open throughout the Christmas period as normal, except as below:
Friday 23rd: Closed from midday
Sat 24th (Christmas Eve): Closed
Sun 25th (Christmas Day): Closed
Monday 26th (Boxing Day): Closed
Tuesday 27th: Closed
Monday 1st Jan: Closed
We are open again from Tuesday 2nd January 2017.
You can get in touch with us during the Christmas break by using the Contact Us form to your right. Please note though, unless your problem is a large RAID server requiring an emergency service, we will action your requests from 2nd January 2017.
File Recovery from an old Maxtor Drive
I have a 120gb Maxtor OneTouch external hard drive. A few weeks ago it stopped working – initially I thought this was due to an issue with the power adapter, which was broken, but having replaced this the hard drive still isn’t working. Perhaps an internal problem…?
120GB hard drives were all the rage about 10 years ago, so by having a hard drive that, until recently, still worked you are doing very well! All hard drives break eventually, most of them after about 3 – 5 years. I’m making an educated guess that your hard drive will use the older style IDE PATA interface rather than the SATA one that replaced it, and these days it can be difficult to find a company that has the older equipment required to retrieve the files from a broken IDE PATA drive. Rest assured we’ll be able to help you – please call us direct on 0871 977 2525, or you can call in at one of our centres. We are based in London, Manchester, Birmingham, Glasgow, Northampton, Sheffield, Leeds and Liverpool.
RAID Data Recovery
Just a reminder to companies requiring emergency RAID data recovery over the festive period that we can be contacted via our callback form. We run a comprehensive RAID data recovery service across the UK with specialist centres in London and Manchester – click to find out more about our RAID data recovery service.
Phone Recovery – Glasgow
I have a Nokia Lumia 925 which stopped turning on some months ago, quite suddenly, after having experienced problems with sudden restarts. I have a large number of photos on the device which I would like recovered. I am located in Glasgow. Could you please give a guide to what the rough cost involved would be?
You can click our phone data recovery service link to read more about our information retrieval from phones and tablets. In general the cost of recovery can vary between £195 and £295. A question we are often asked is are we able to recover deleted text / Whatsapp message from a mobile phone? – The answer is frequently yes but it does depend on other circumstances such as the type of phone in question, when the messaged were deleted and how much use the phone has had since.