A lot of ‘reviews’ you read on data recovery sites aren’t reviews at all. They’re made up by the people who own the web site using a false name to make themselves look competent and professional… This is in order to try and gain your trust so you’re more likely to send them your business.
I’m pleased to say that the reviews you’ll see on the Data Clinic web site aren’t made up at all. They’re real reviews by real people who have sent real jobs to us.
Here’s a review that a customer sent to us recently… he sent us 2 hard drives – both which had failed, for data recovery.
Dear Andy and the rest of the Data Clinic team,
I am writing to express my deepest thanks for the service you have provided. I am literally lost for words at the customer care and support that you presented me with.
I have never written to a business to thank them for the service they have provided, not due to dissatisfaction, but due to the fact that you expect the service you pay for. In this case, it is the mere fact that I have been supplied with such a stella service that I am writing.
As I am sure you can appreciate, the past few weeks have been very hard for me to handle, with the loss of two hard drives in less than 48 hours. As soon as I called Data Clinic, I was greeted by such sympathy and valuable advice. Not only that, you guys managed to recover everything that I lost and unbelievably fast as well!
Even when there was a hick-up in the process, you rapidly sought to fix the issue without any additional problems.
The data that was recovered was the majority of the work that I have been doing for the past 5 years, without it, I would inevitably lose everything and have to start from scratch. For this, I am forever grateful to all of you!
I would just like to emphasise the reason for this email. I am of course absolutely thrilled that you have managed to get my data back to me, however, the overlying reason why I am so happy is because of the impeccable customer care you have shown towards me and the support that you have given me.
I hope that I will not be needing these services again, but if I do find myself in need of data recovery or alternatively if I have a friend that is in need of data recovery then I will without a shadow of a doubt come back to you guys.
Once again, thank you so much!!
All the Best,