In the dizzy days of the sixties there was a popular expression among the Hippie community – “Tune In, Turn On, Drop Out”. Although it might not have made much sense as a slogan for life it became a regular feature on posters and t-shirts, and is still intoned mystically by aged hippies and university professors. In the strictly business world of data recovery and data monitoring there is only one slogan comparable in pithy power and that is “TURN IT OFF!”. Just that – turn it off; a simple, even simplistic piece of advice, but absolutely golden in terms of enabling people to protect themselves from disasters caused by hard disk failure, or accidental deletions or even misplaced re-formatting. Each of these problems happen to thousands of people in this country every week but in most cases this, however inconvenient, consists of little more than a problem. But the problem is elevated to the status of a disaster by two very simple, very common, and totally avoidable steps: 1) The user of the computer doesn’t turn it off. 2) That user then continues to try to remedy the fault. It is the introduction of the so-called remedies that moves the situation from problematic to often catastrophic. But this nightmare can be avoided by use of one simple, inexpensive, undemanding physical manoeuvre – TURN IT OFF. Someone with qualifications and expertise can then look at a damaged hard disk or one with an ill-judged re-format or a serious accidental deletion of material, and that person with those skills, the type of skills the Dataclinic personnel possess, stands a very good chance of getting back the precious “lost” data, often in its entirety. Not so in the worst case scenario (the one where the machine is not turned off!) In this nightmare the problems escalate rapidly, often without the knowledge or understanding of the user. Invariably the worst disasters occur when the user, understandably panicking about the sudden calamity, grabs desperately for a remedy, and all too often the cataclysm starts with the purchase of a cheap and cheerful Data Recovery package offered via Google for the attractive price of £30 – £40. Attractive because it is an incredibly low price. Attractive because the packages seem to offer an immediate solution. Disastrous because in almost every case it doesn’t work, and the consequences, as we hear regularly from traumatised customers, can be massive. For every second the device is taking power and connected, any lost data might be being overwritten and thereby the situation will be transformed from recoverable to unrecoverable in split seconds. No, in any horror situation like hard disk failure, or disastrous deletion of material, or horrendous reformatting of a disk or a partition there is only one safe solution, and one sensible step to take. TURN IT OFF. And then call somebody expert in the technology. (preferably us!)
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