Data Clinic - Data Recovery Services
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Tape Data Recovery

Unable To Access A Storage Tape? – Talk To Us – We Usually Can

Data Clinic are proven specialists at recovering data from failed, damaged and corrupted data storage tapes in nearly any condition of disrepair, for example:

– Physically damaged tapes
– Logically corrupted tapes
– Failures writing / reading backup or archive data
– Water damaged tapes
– Overwritten Tapes
– Fire & smoke damaged Tapes
– Intentionally damaged tapes
– Broken Tapes
– All tape types including LTO, DAT, DLT, DDS and Travan

Storage Tape Recovery

Types of Storage Tape Damage

Physical Damage: This term covers a wide range of problems from damage to the tape itself – for instance twists, creases, folds, or stretches to damage to the cartridge shells or the reels, eg cracks or breaks. Other examples of physical damage include age-related deterioration of the magnetic coating of the tape or damage from fire, smoke, water or physical debris.
Retrieving data from physically damaged tapes is complex but highly successful nonetheless with a recovery rate in the region of 98%.

Logical Corruption / Damage: This refers to a problem where the tape itself is not damaged but there is a problem accessing the stored data. While we have a very good success rate with this type of recovery, it is more difficult than retrieving data from tapes with physical damage. Often the data needs to be gradually restored by repeatedly running software on the tape and piecing together fragments of the data. Occasionally during this process the software will encounter damaged blocks of data and the software has to write”dummy blocks” to the output media and the file has to be logically recreated.

Other types of problems which fall into this category are mistakenly overwritten tapes and tapes where the data has been written with misaligned heads. For all types of logical problem we are usually able to perform a complete or at least partial data recovery.

Tape Recovery Procedure

The first stage in our tape data recovery service is to log your tape with a unique identifier code so that it can be continuously tracked within our administrative system and you can receive regular progress reports. Our technicians then perform a thorough examination of the tape in laboratory conditions checking it for any kind of damage. The next stage in the process is to make a copy of the tape for the technicians to work on, thereby preserving your original media.
Once the working copy is procured the technicians can analyse the problem and determine what procedures will be necessary to perform the recovery. At this point you will be contacted and the recovery will commence as soon as your approval is given.

Nationwide Collection / Local Recovery Centres

With local data recovery centres throughout the UK you are welcome to call in and drop your tape off with us, or perhaps more conveniently, we offer a UK wide collection service that will pick up from any location in the UK – you simply need to box your tape(s) up and call us to arrange a collection – we’ll do the rest.

Why Choose Data Clinic

DataClinic became a Ltd company in 2002 and was one of the very first data recovery companies in the UK. Since then we’ve completed many successful data restorations from tape, the fact that we are still here shows we are obviously doing it well.

STOP!: Perhaps there is nothing physically wrong with your data tapes and instead you wish to transfer this old stored data across to a newer format but no longer have the equipment or expertise to read the data from these old tapes?.. Then you need to click here for our data tape conversion, migration and duplication services.

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LONDON
68 Lombard Street
EC3V 9LJ
Tel: 0207 111 0964

New London House
EC3R 7LP
Tel: 0207 111 0964

BELFAST
The Mount, Belfast BT6 8DD
Tel: 0282 024 7021

BIRMINGHAM
11 St Pauls Square, Birmingham B3 1RB
Tel: 0121 629 0436

BRISTOL
Castlemead, Bristol BS1 3AG
Tel: 0117 322 6585

EDINBURGH
St Andrews Square, Edinburgh EH2 2AF
Tel: 0131 242 0037

GLASGOW
Tay House, 300 Bath Street, Glasgow, G2 4JR
Tel: 0141 301 1677

LEEDS
Building 3, City West Business Park, Gelderd Road, Leeds, LS12 6LN
Tel: 0113 254 9741

LEICESTER
3rd Floor, St. George's House, 6 St George's Way, Leicester LE1 1QZ
Tel: 0116 319 0115

LIVERPOOL
Horton House, Exchange Street East, Liverpool, L2 3PF
Tel: 0151 268 5255

MANCHESTER
The Pavilions, Bridge Hall Lane, Bury, BL9 7NX
Tel: 0161 761 0620

NEWCASTLE
116 Quayside, Newcastle, NE1 3DY
Tel: 0191 447 1227

NORTHAMPTON
400 Pavilion Drive, Northampton, NN4 7PA
Tel: 01604 529356

SHEFFIELD
The Balance, 2 Pinfold Street, Sheffield, S1 2GU
Tel: 0114 208 6027

SOUTHAMPTON
Basepoint, Andersons Road, Southampton SO14 5FE
Tel: 0114 208 6027


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