How much does data recovery cost? Our UK prices.
Fixed, published prices from a UK lab that has been recovering data since 2002. For a hard drive, collection and diagnosis are free and on our Standard Service you only pay for recovery if we get your data back.
Prices at a glance (all + VAT)
- Hard drive (internal or external)£195–£395
- SSD£95 + £299–£499
- Mobile phonefrom £195
- RAID, NAS & serversfixed quote
- Deleted or formatted filesfrom £39.99 inc VAT
Your exact price is confirmed after diagnosis. Nothing goes ahead without your OK.
What will my recovery cost?
Data recovery is priced by the fault, not by how much data you have — a 4TB drive with a simple fault costs less than a 500GB drive with failed heads. Pick your device:
Hard drive data recovery prices — internal and external drives
Logical faults
- Corrupted or damaged file system
- Drive shows as RAW or asks to be formatted
- Missing partitions or folders
Firmware, media or electrical faults
- Not detected, or detected with the wrong name or size
- Very slow, freezing or read errors
- Dead after a power surge or the wrong adapter
Mechanical faults
- Clicking, ticking or grinding
- Beeping, buzzing or not spinning
- Dropped or knocked while running
Not sure which level? Get an instant estimate
What is your hard drive doing? Pick the closest match.
Free collection and free diagnosis. On our Standard Service you only pay the recovery fee if we recover your data. Drives of 5TB or more carry a £100 +VAT surcharge. If the drive’s casing has already been opened, diagnosis is £95 +VAT. Heavily damaged platters may need our Advanced Data Recovery service — we’ll always tell you before any work starts.
SSD data recovery prices
Removable SSDs
- 2.5″ SATA, M.2 and NVMe SSDs
- Full lab examination
- A fixed recovery price for your approval
Soldered-in SSDs & iMacs
- MacBooks and laptops with storage on the board
- iMacs
- A fixed recovery price for your approval
SSD recovery
- Depends on the reprogramming work needed
- Exact price confirmed after diagnosis
- No recovery, no recovery fee
Deleted files on an SSD? SSDs usually erase deleted data themselves within minutes, and a format erases the whole drive, so deleted or formatted files often can’t be recovered by anyone. If your SSD is detected but the files are corrupted or a partition has gone, our software can scan it free.
Phone data recovery prices — iPhone, Samsung and Android
Collection, evaluation & Level 1 recovery
- DPD collection from any UK address
- Full lab evaluation
- Level 1 recovery if that’s all it needs
Logic-board faults
- Faults in critical logic-board components
- Board repaired so your data can be read
- Only payable if we recover your data
Chip transplant to a working board
- For badly damaged boards
- Your data chips moved to a donor board
- Stage 2 only if Stage 1 works
Before you send a phone: we’ll need your passcode. Recovery means taking the phone apart, so you get your data back, not a working phone (a rebuilt, non-working phone can be returned for £50 +VAT). We recover photos and videos, contacts, messages and voice notes — plus Notes and some WhatsApp data on iPhones. Deleted data on phones can’t be recovered.
RAID, NAS and server recovery prices
No two arrays are the same: the number of disks, the RAID level, how many disks have failed and what was done after the failure all change the work involved. So rather than publish a price that won’t fit your system, we give you a fixed quote before any work starts.
- Synology, QNAP, WD My Cloud, Buffalo, Netgear and other NAS boxes
- RAID 0, 1, 5, 6 and 10, servers and virtual machines
- Priority and Emergency service for businesses that are down
Please don’t rebuild, re-initialise or run repair tools on a failed array — it can overwrite the data we need.
Tell us the make, the number of disks and what happened — we’ll call you back.
Get a RAID quoteDeleted or formatted files — two ways to get them back
Data Clinic Recovery for Hard Drives
- Hard drives, SSDs and USB memory sticks, Windows 10/11
- Strictly read-only — never writes to your drive
- See your files before you pay a penny
Deleted Data Service in our lab
- We clone your device and run full sector-by-sector scans
- Recovered files returned on new media
- No Windows PC needed
Memory card (SD or microSD)? Use our free memory card recovery software. Stop using the device now — anything new saved to it can overwrite the files you want back.
Memory card and USB stick recovery
Free memory card software
- Deleted photos and videos
- Card formatted by mistake
- Camera asks to format the card
Recovery for Hard Drives
- Deleted files or stick formatted
- Windows asks to format it
- Files or folders corrupted
Not detected, 0 MB or snapped
- Shows 0 MB or keeps disconnecting
- Bent, snapped or water-damaged
- Not seen by any computer
Software can’t fix a card or stick that has physically failed. Call us and we’ll tell you honestly whether it’s worth sending in. Cards and sticks are posted to us rather than collected.
Choose your service speed
The prices above are for our Standard Service. Need your data sooner? Call us free on 0800 151 2207 or get in touch for a Priority or Emergency price.
The prices on this page. Mechanical faults needing donor parts can take up to 30.
Worked on as soon as it arrives, 7 days a week. Call us or contact us for a price — more about Emergency.
What’s included — and the only extras
Included with every lab recovery
| DPD collection from any UK address (hard drives, SSDs, phones) | Free |
| Hard drive diagnosis and fixed quote | Free |
| Your go-ahead before any chargeable work | Always |
| List of recovered files to check before you pay | Included |
| Your faulty drive confidentially destroyed after recovery (unless you want it back) | Free |
| Track your job online at dataclinic.co.uk/status | Free |
Optional extras
| Item | Price |
|---|---|
| New memory stick for your recovered data or send your own drive in with the faulty one | from £20 +VAT |
| New 1TB hard drive for your recovered data | £70 +VAT |
| Encryption of your recovered data | £25 +VAT |
| Courier return of your recovered data | £10 |
| Device returned if you don’t go ahead, or recovery isn’t possible | £20 +VAT |
| Hard drives of 5TB or more | +£100 +VAT |
Paying: card, bank transfer, PayPal (including Pay in 3 to spread the cost) or purchase order for businesses. We never charge by the gigabyte, and there are no hidden fees — everything you could pay is on this page.
From faulty drive to your files back
What decides the cost of data recovery?
The fault
A damaged file system is software work. A failed head stack means opening the drive in a cleanroom and fitting matched donor parts. That’s why our prices go by level, not by capacity.
The device
SSDs and phones store data on chips that often have to be reprogrammed or moved to another board — specialist work that a hard drive doesn’t need.
What happened next
Repeated power-ups, DIY repairs, CHKDSK or rebuilding a RAID can turn a simple job into a hard one. If in doubt, switch it off and call us.
“How much will it cost to fix mine?”
Some of the price questions we’re asked most often, and what we’d typically tell you. Your exact price always comes after diagnosis.
My WD My Passport makes a ticking noise and my Mac can’t see it. I lost all my holiday photos. How much would this cost?
My Seagate Expansion fell on the floor. Now my computer shows it under a strange name instead of “Expansion”.
My WD Passport Ultra beeps and doesn’t appear in the BIOS. I think the controller is dead.
My iPhone is smashed and won’t charge, but it has precious photos on it. Can you help?
You might not need a lab at all
If your drive is working normally and the files were deleted, the drive was formatted by mistake, or it now shows as RAW, our own recovery software can usually get them back — and you can see what it finds before you pay anything.
inc VAT for 28 days · scan and preview free · Windows 10/11
Clear prices, no surprises
“I’ve contacted multiple companies around Manchester which all quoted £400 - 700.00 with turn around time of minimum 1 week, where as they’ve completed this within 3 - 4 working days for less than £300.00”
“Good communication and updates throughout. Files on 2 discs were retrieved, 1 with new heads needed. Good pricing - transparent and competitive.”
“The services offered, potential cost and timescales were clear at the outset. The courier collection and delivery were managed well.”
Tell us what happened — we’ll call you back with a price
Speak to a data recovery specialist, not a call centre. We’ll tell you honestly what it’s likely to cost and whether it’s worth it.
- Free UK collection for hard drives, SSDs and phones
- Free diagnosis for hard drives
- No obligation — nothing goes ahead without your OK
- Priority and Emergency service, 7 days a week
Prefer to talk now? Call free:
0800 151 2207Get my price
Takes under a minute.
First, what’s happening?
Tap the closest match — some problems you can fix yourself today.
That’s one for our lab — leave your details below and a specialist will call you back.
✓ Thank you — we have your details
A data recovery specialist will call you back shortly. If it’s urgent, call us free now on 0800 151 2207.
Data recovery cost FAQs
How much does data recovery cost in the UK?
At Data Clinic, hard drive recovery costs £195, £295 or £395 +VAT depending on the fault (logical, firmware/electrical or mechanical), with free UK collection and free diagnosis. SSD recovery is a £95 +VAT diagnosis (£195 +VAT for soldered-in SSDs and iMacs) plus £299–£499 +VAT only if we succeed. Phone recovery starts at £195 +VAT. RAID, NAS and server recoveries get a fixed quote before any work starts.
Is the diagnosis free?
Yes for hard drives that haven't been opened — we diagnose the fault and email you the exact price before anything else happens. If a drive's casing has already been opened, diagnosis is £95 +VAT. SSD diagnosis is £95 +VAT (£195 +VAT for soldered-in SSDs and iMacs). For phones, the £195 +VAT Level 1 fee covers collection, evaluation and Level 1 recovery.
Do I pay anything if you can't recover my data?
For a single hard drive on our Standard Service, there's no recovery fee if we can't recover your data. For SSDs you pay only the diagnosis fee. For phones, the £195 +VAT Level 1 fee is payable whatever the outcome, while Level 2 and Level 3 Stage 2 are only payable on success. If you'd like the device back after an unsuccessful recovery, return is £20 +VAT.
How much does it cost to recover data from an external hard drive?
The same as an internal drive: £195 +VAT for logical faults, £295 +VAT for firmware, media or electrical faults and £395 +VAT for mechanical faults such as failed heads, plus donor parts if needed. Drives of 5TB or more carry a £100 +VAT surcharge. Collection and diagnosis are free.
How much does phone data recovery cost?
Level 1 is £195 +VAT, paid before work starts, and covers DPD collection, a full lab evaluation and Level 1 recovery. Level 2 (logic-board faults) is £245 +VAT and only payable on success. Level 3, a chip transplant to a working board, is £395 +VAT plus parts upfront and £495 +VAT only if it succeeds. We need your passcode, and deleted data on phones can't be recovered.
Do you charge by the gigabyte?
No. Recovery is priced by the fault, not by the amount of data — a large drive with a simple fault costs less than a small drive with failed heads. The only capacity charge is a £100 +VAT surcharge for hard drives of 5TB or more.
Why does professional data recovery cost more than software?
Physical faults need a cleanroom, specialist equipment, matched donor parts and many hours of an engineer's time. Software can't fix a clicking, beeping or undetected drive and running it can make things worse. But if your drive works and your files were deleted or formatted, our own software costs £39.99 inc VAT and you can scan and preview free first.
How long does data recovery take?
Our Standard Service typically takes 5–20 working days (up to 30 for mechanical faults needing donor parts). Priority takes 2–5 working days and Emergency is usually 24–48 hours, worked on 7 days a week. For Priority or Emergency prices, call us free on 0800 151 2207 or get in touch through this page.
Can I spread the cost?
Yes — we accept card, bank transfer and PayPal, including PayPal Pay in 3 to spread your payments. Businesses can pay by purchase order.
Are there any hidden costs?
No. The only extras are optional and listed on this page: new media for your recovered data (memory sticks from £20 +VAT, a 1TB drive £70 +VAT, or send your own), encryption £25 +VAT, courier return £10, device return if you don't proceed £20 +VAT, and the 5TB+ surcharge. You approve every cost before work starts.
Ready to get your data back?
Free collection, a clear price before any work starts, and over 20 years of recovering data in the UK.
Prices last updated 01/10/2026. All prices in GBP. Data Clinic Ltd, The Pavilions, Bridge Hall Lane, Bury BL9 7NX.
