How Much Does Data Recovery Cost?

Data recovery is the process of retrieving information (‘data’) that is no longer accessible from devices such as computer hard drives or smartphones that are unresponsive or no longer work properly.

There are many reasons for data recovery, typically a hard drive or phone may have been dropped, resulting in serious damage that prevents access to the data on the device.

The cost of data recovery depends significantly on what’s actually wrong with the device. Some problems are easier to deal with than others. As a rule of thumb, smartphone data recovery services cost between £195 and £295, whilst hard drive problems usually cost between £350 and £600 (but can be more in certain cases). Below are real queries submitted to the Data Clinic web site. In all these cases, the prices above are applicable.

WD 1Tb External hard drive became quite full – Used as general manual back up and also to store photos and videos whilst travelling. Hard drive carried during multi year trip in bag, tightly packed, maybe knocked etc. Light comes on, whirrs, clicks then whirrs. Also potential issue with format regarding plugging into mac/pc.

After several tries of entering the passcode for my old iPhone 4s, I failed an all attempts as I had forgotten the passcode as I had not used the phone for over a year. The iPhone eventually became disabled and I had to reset my phone using iTunes, this would delete all my data. I was hoping if could retrieve all my images and videos.

My Samsung external hard drive is unreadable. Can you give me a price quote for the date recovery?

I have a WD My Passport for Mac, last week I went to Rome where I used the external hard drive to backup all of my pictures from my DSLR.
The HDD is still under warranty as it’s basically brand new, I would never have expected for this to happen.
When I have returned from my holiday my HDD has failed and I’ve lost all of my pictures. The HDD makes a ticking noise and it is not detectable by my Mac.
Is it fixable? If so how much would this cost?

My Seagate Expansion Hard Drive hit on the floor and stop working.
My computer can’t access the data anymore and when connected the name showed has changed to raptor 2.5 instead expansion.
Is it possible to recover its data? How much would it be?

I’m based in Cambridge and I have a badly smashed iPhone 5 with precious data that I would like recovered. There is power to the phone and the battery and charge sockets are not working. Can you help? I can call into London if necessary

I have a crashed Western Digital 1TB H/D that Dell say needs replacing. I also have a 1TB Toshiba Canvio Basics Ext HDD that hopefully the data can be recovered to. I can take the devices to your Lapworth, Solihull office in Birmingham. How much is it likely to cost please?

i have a Toshiba Canvio hdtp220ek3ca and this has stopped being recognised in my laptop. the issues is with the actual connector i belive . is this something that can be looked at and data rcovered if a connection can be re made or else the hard drive removed?

I have a WD passport ultra that is faulty it makes a beep noise and wont read. Disk does not appear in BIOS, appears to be a dead controller. Please help

Free Collection on all devices across the UK

Data Clinic will collect your device for free from any UK address, or you can send it to us, or you can call in at one of our data recovery locations that is close to you.

cost, data, recovery, uk

Data Clinic Reviews

Data Clinic Ltd

4.5

Jacob Greenwood

14:38 30 Mar 18

5* customer service! Recovered my father's book from an old drive, also retrieved some long forgotten about photos. Simply cant put a price on something like that.

Jarek Roover

12:21 30 Jul 18

Go there if you lost your data

Tony Cowgill

15:56 10 Apr 13

We've used Data Clinic twice now - once for my son's laptop which held all his University work and suddenly seemed to just die, that was recovered with ease. And then secondly in connection with work when our office computer system backups were somehow corrupted. These people really know their stuff - they are very helpful and professional and quick! Thanks so much for everything.

Rob Deighton

11:33 09 Dec 16

Happy to recommend Data Clinic to anybody that suffered Data Loss on storage Media. The guys were extremely helpful and knowledgeable and made the recovery of our valuable data a stress free experience.

George Thorpe

12:19 20 Feb 14

My company provides IT support to approximately 60 Yorkshire based companies ranging from small 10-15 users up to Enterprise sized organizations. Due to disk failure a client recently lost their entire database. We contacted Data Clinic and within hours a representative was onsite, several hours later the drive was returned, again in person by Data Clinic Manchester. I would not hesitate contacting them again, outstanding service in a market that can mean life or death to a business. 10 stars if there was an option!

Kieran Collins

21:02 25 Oct 18

Fantastic. Could not fault them at all, Brilliant, 10 year old iMac full of data and they had the data back to me in 72 hours. Communication via e-mail was fast, clear and superb.

David Tett

14:36 24 Aug 18

Sent them a 4tb WD Red hard drive to recover. They quoted me £588 incl VAT and recovery media. I was a bit sceptical so I asked for it to be returned. First they sent me the wrong hard drive (a 500GB WD Blue). Not too careful about data protection then. When I eventually got the drive back it had been totally stripped and outer casing binned (would have been nice to know about this beforehand). I decided to send it to Curry's PC World. They quoted £90 + recovery media. All data recovered and both hard drives returned within a week. What more is there to say.

Elle Sweet

22:12 20 Aug 18

Awful communication, I was constantly chasing them for updates on my device. My device was with them days before work was started on it. The data this company couldn’t retrieve was later retrieve by Apple. Waste of a £110.

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