Data Recovery Q&A - Loughborough and Harrogate

Here’s a few interesting data recovery enquiries we’ve received over the last weeks.

Orphaned files and bad sectors
I’m near Harrogate in Yorkshire in a place called Knaresorough and I have a problem with a Toshiba 855 satellite laptop. It has been playing up for a few weeks when on the Internet, where I use explorer and Chrome. Last week chrome stopped working altogether and I got a message saying it was not win32 (or something along those lines) explorer continued to work but not well, freezing and problems opening videos.
Then it went jnto startup repair and literally stayed there for hours (many hours) on screen it was saying that various files were unreadable and mentioned orphan files??
Today after restarting the computer it did all this again and seemed to be getting somewhere and ended up going to a screen saying windows starting and I got the windows symbol in the centre of the screen but it it’s not starting.

Bad sectors in Loughborough
I tried to copy some files from on USB HD drive to my USB HD drive. After 1hour of copying, the process stopped.
The drive content took a long time to appear when viewing through windows explorer.
I then attempted to run the windows chkdsk and chose option to ‘repair’.
This chkdsk ran and after a couple of hours and some logs indicatoring that it encountered bad sectors it stopped with an ‘unspecified error’ had occurred message.
I ran it again a couple more times but the last attempt failed to stop after a few hours. I forced a shutdown of my computer.
Now when I plug in the drive into my laptop, after a long pause the drive would appear as ‘Local Drive(E:)’. Clicking on this drive just hangs and not show the content. The original name of the drive has now been replaced with ‘Local Drive (E:)’. What can be done to fix this? I live in Loughborough, Leicestershire.

Mac drive not recognised
An iMac OSX cannot recognise the device and trying to recover through the disk utility fails. You can hear a faint ticking noise which I know usually means the drive is beyond repair but I would like this confirming as the drive contains very important data. I am aware that it is possible to remount the disks in a new chasis to recover the data when all other processes fail, at the moment the drive isn’t recognised.

Data Clinic Locations
We have data recovery locations all over the country and it doesn’t matter where you are, from Harrogate to Loughborough, or anywhere in between we should be able to assist in the extraction of your hard drive data. There’s no need to come to us, we have a free collection service where we pick your hard drive up free of charge, examine what the problem is and then give you a price for the recovery. It’s up to you if you want to proceed.

computer services, harrogate, leicestershire, loughborough, yorkshire

Data Clinic Reviews

Data Clinic Ltd

4.5

Jacob Greenwood

14:38 30 Mar 18

5* customer service! Recovered my father's book from an old drive, also retrieved some long forgotten about photos. Simply cant put a price on something like that.

Jarek Roover

12:21 30 Jul 18

Go there if you lost your data

Tony Cowgill

15:56 10 Apr 13

We've used Data Clinic twice now - once for my son's laptop which held all his University work and suddenly seemed to just die, that was recovered with ease. And then secondly in connection with work when our office computer system backups were somehow corrupted. These people really know their stuff - they are very helpful and professional and quick! Thanks so much for everything.

Rob Deighton

11:33 09 Dec 16

Happy to recommend Data Clinic to anybody that suffered Data Loss on storage Media. The guys were extremely helpful and knowledgeable and made the recovery of our valuable data a stress free experience.

George Thorpe

12:19 20 Feb 14

My company provides IT support to approximately 60 Yorkshire based companies ranging from small 10-15 users up to Enterprise sized organizations. Due to disk failure a client recently lost their entire database. We contacted Data Clinic and within hours a representative was onsite, several hours later the drive was returned, again in person by Data Clinic Manchester. I would not hesitate contacting them again, outstanding service in a market that can mean life or death to a business. 10 stars if there was an option!

Kieran Collins

21:02 25 Oct 18

Fantastic. Could not fault them at all, Brilliant, 10 year old iMac full of data and they had the data back to me in 72 hours. Communication via e-mail was fast, clear and superb.

David Tett

14:36 24 Aug 18

Sent them a 4tb WD Red hard drive to recover. They quoted me £588 incl VAT and recovery media. I was a bit sceptical so I asked for it to be returned. First they sent me the wrong hard drive (a 500GB WD Blue). Not too careful about data protection then. When I eventually got the drive back it had been totally stripped and outer casing binned (would have been nice to know about this beforehand). I decided to send it to Curry's PC World. They quoted £90 + recovery media. All data recovered and both hard drives returned within a week. What more is there to say.

Elle Sweet

22:12 20 Aug 18

Awful communication, I was constantly chasing them for updates on my device. My device was with them days before work was started on it. The data this company couldn’t retrieve was later retrieve by Apple. Waste of a £110.

Next Reviews

Salutation
First Name
Last Name
Primary Phone*
Primary Email
Device Type*
Description
GDPR opt in