External hard drive recovery

Nearly everyone has an external or USB hard drive these days – they are great for data portability and backup but do occasionally break down. Here are some of the enquiries regarding data recovery from external hard drives we’ve received recently. If you have a problem similar to any of those described below you can find further information on our external hard drive recovery page.

No access to files, it is an samsung external hard drive was fine , now says requires formatting, which I have not done!
Hard drive powers up, but no access can be obtained to data held on drive. Local pc support company looked at it but could not get it to run.
I have a 750GB 5400RPM SATA 6Gbps 2.5-inch External Hard Drive Mfr P/N 0PJGMP which is not accessible, I have taken it out of the laptop and attached a SATA adaptor to usb and it doesn’t find it. There is a faint buzzing sound when powered up. Could you quote please to look at this and retrieve files.
Secondary Data drive began to show signs of failing, bad sectors detected when running a health check, able to copy some data from the drive before machine crashed and now wont show up in windows explorer. Does show in Disk manager but as uninitialised. Would like personal files recovered if possible, can you cost this for me please?
Does not even respond when plugged in to the computer – wondering if wire or connection point is faulty?
I have an external hard drive that no longer works. It is now not recognised by the laptop when I plug it in, so I cannot access any of my files stored on it. It makes a whirring sound but doesn’t do anything else. I can’t recall dropping it or causing any damage to it. If I can remember correctly, the drive itself came out of an old laptop when the laptop stopped working. So I bought a casing for it and turned it into an external hard drive instead, which worked fine for a few years! Please can you advise whether you can take a look? I live near Huntingdon so I think I may need to post it to one of your locations?
Seagate Backup Plus 4 TB USB 3.0 Portable 2.5 inch External Hard Drive for PC and Mac, 6 months old working fine. Now appears as ‘external drive’ on My Computer. Not accessible/corrupted. Tried different port, cable, other machine same result.
The hard drive has stopped working and there are 20 years worth of photo’s that I am desperate to recover. If this is a service that you can provide please contact me to advise a price and discuss.
I have a g-technology external hard drive USB 3.0, travelling back from Geneva yesterday I stupidly left the cable plugged into the device, it must have taken a knock and its ripped the SS-usb port from the circuit board of the drive. is this something you would be able to repair or recover the data on.
Faulty hard drive. Won’t let me open files
Seagate 2Tb external backup drive. Not dropped but making ‘musical/ticking’ noise as per your descriptive text. Mac will not recognise the drive.
My hard drive broke a month ago, I was recovering my laptop with it and it fell on the floor. It stopped reading because the needle got stuck. So I’m wondering if I can get my data back with your help.
Netgear stora ms2110 – no matter how i set set, or flash cannot access disks….i have x 2 removable hard disks in stora, one is Raid. can you advise regarding your services?

> Go to our main hard drive recovery page.

Data Clinic Reviews

Data Clinic Ltd

4.5

Jacob Greenwood

14:38 30 Mar 18

5* customer service! Recovered my father's book from an old drive, also retrieved some long forgotten about photos. Simply cant put a price on something like that.

Jarek Roover

12:21 30 Jul 18

Go there if you lost your data

Tony Cowgill

15:56 10 Apr 13

We've used Data Clinic twice now - once for my son's laptop which held all his University work and suddenly seemed to just die, that was recovered with ease. And then secondly in connection with work when our office computer system backups were somehow corrupted. These people really know their stuff - they are very helpful and professional and quick! Thanks so much for everything.

Rob Deighton

11:33 09 Dec 16

Happy to recommend Data Clinic to anybody that suffered Data Loss on storage Media. The guys were extremely helpful and knowledgeable and made the recovery of our valuable data a stress free experience.

George Thorpe

12:19 20 Feb 14

My company provides IT support to approximately 60 Yorkshire based companies ranging from small 10-15 users up to Enterprise sized organizations. Due to disk failure a client recently lost their entire database. We contacted Data Clinic and within hours a representative was onsite, several hours later the drive was returned, again in person by Data Clinic Manchester. I would not hesitate contacting them again, outstanding service in a market that can mean life or death to a business. 10 stars if there was an option!

Kieran Collins

21:02 25 Oct 18

Fantastic. Could not fault them at all, Brilliant, 10 year old iMac full of data and they had the data back to me in 72 hours. Communication via e-mail was fast, clear and superb.

David Tett

14:36 24 Aug 18

Sent them a 4tb WD Red hard drive to recover. They quoted me £588 incl VAT and recovery media. I was a bit sceptical so I asked for it to be returned. First they sent me the wrong hard drive (a 500GB WD Blue). Not too careful about data protection then. When I eventually got the drive back it had been totally stripped and outer casing binned (would have been nice to know about this beforehand). I decided to send it to Curry's PC World. They quoted £90 + recovery media. All data recovered and both hard drives returned within a week. What more is there to say.

Elle Sweet

22:12 20 Aug 18

Awful communication, I was constantly chasing them for updates on my device. My device was with them days before work was started on it. The data this company couldn’t retrieve was later retrieve by Apple. Waste of a £110.

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