Thank you for visiting and supporting Data Clinic in 2017. We wish you a peaceful and happy Christmas.
If you happen to get stuck without access to your files and data over the Christmas period, here’s our guide about what you can do and the actions to take to get your files and data back. For a 1 page primer on the different common types of hard drive fault click this link: https://www.dataclinic.co.uk/how-do-hard-drives-fail/
External Hard Drive Recovery
(eg. WD My Passport, Seagate Backup+, Toshiba Canvio etc.)
Typically these are dropped or fall off of tables and out of bags etc. What results is a repetitive clicking sound the next time you power the hard drive on. If this happens to you, don’t keep plugging it in hoping it’ll burst into life as it won’t. The ticking is indicative of a serious mechanical failure on the hard drive (caused by the impact of the fall). The best thing you can do is unplug it and contact us. The hard drive will need to come into our recovery lab for repair before we can start to access the files on it again. More information here: https://www.dataclinic.co.uk/data-recovery-external-disk/
If you are having problems with a NAS go here: https://www.dataclinic.co.uk/nas-data-recovery/
PC / Mac Data Recovery
If you are running a PC or Mac device with an internal hard drive here are the links you need:
For PCs click here: https://www.dataclinic.co.uk/pc-data-recovery/
For Macs click here: https://www.dataclinic.co.uk/apple-mac-data-recovery/
Server and RAID Recovery
If you are the person responsible for keeping the company servers running over the Christmas period, or you find that there are problems when you power them back on after New Year you may like to check out our RAID data recovery information at https://www.dataclinic.co.uk/raid-data-recovery/
For Android and iOS phones and tablet support and recovery click here: https://www.dataclinic.co.uk/data-recovery-from-mobile-devices-phones-tablets-etc/.
Data Recovery Office Locations
Other data recovery locations in the UK can be found here https://www.dataclinic.co.uk/dataclinic-locations/.
Happy Christmas !!