Data Clinic - Data Recovery Services
  • Email
  • Facebook
  • Twitter
Call Us Free: 0800 151 2207
  • Data Recovery Home
  • Data Recovery Services
    • Hard Drive Recovery
    • External & USB Drives
    • RAID / Server Recovery
    • NAS
    • SSD
      • Surface Pro Data Recovery
      • SanDisk SSD Data Recovery
      • Lenovo SSD Data Recovery
    • SD Cards
    • Mobile Phones & Tablets
      • >How The Process Works
      • Android Data Recovery
      • iPhone Data Recovery
      • Samsung Data Recovery
      • Sony Xperia Data Recovery
      • Nokia / Windows Data Recovery
      • Water Damaged Phones
    • CCTV & DVR
    • Macs
    • Windows Computers
    • Lost & Deleted Files
    • Advanced Forensic Data Recovery (ADR) Services
    • Password Recovery
    • Forensic Investigation
    • Encrypted Volumes
      • Bitlocker
      • Check Point Endpoint
    • Bitcoin, Crypto & NFT Wallet Recovery
    • Tape Recovery
    • Tape eDiscovery & Conversion
    • Advanced Recovery Service
    • Spare Parts & Donor Drives
    • Disk Manufacturers
      • Seagate Hard Drive Data Recovery
      • Western Digital Hard Drive Data Recovery
      • Toshiba Hard Drive Data Recovery
    • SCSI Data Recovery
    • SQL Recovery
    • How Do Hard Drives Fail ?
  • Locations
    • Belfast
    • Birmingham
    • Bristol
    • Edinburgh
    • Glasgow
    • Leeds
    • Leicester
    • Liverpool
    • London – Central
    • London – City
    • Manchester
    • Newcastle
    • Northampton
    • Sheffield
    • Southampton
  • Help & Advice
  • News
  • About Us / Contact

Data Recovery Q&A – August 2017

/ / Data Recovery Services, News

In this post we look at data recovery from a hard drive with a constant light showing, another that isn’t showing up after a fall and discuss the costs for data recovery.

WD hard drive light onConstant light on hard drive
My USB hard drive has stopped responding and I have a lot of info on it. I need the data back and perhaps you can help? We have a Western Digital My Book Live Duo which today, appears to of failed. There is a constant yellow light and after a little research would suggest that there is an OS loading issue or we have a ‘brick’. This drive is holding a lot of important information which we need constant access to for the day to day running of the business. I think ultimately, we either need this drive up and running asap or all of the data rescued and transferred to another device for us to access asap so as not to affect the business.

Thanks for your enquiry – it sounds like your need your data back as a matter or emergency. Please contact our nearest data recovery branch – you can find our locations here

Hard drive won’t fire up
The drive fell on the floor and stopped working. It’s a Toshiba Store.E 2TB external drive that won’t fire up. Makes brief revving / accelerating noise then doesn’t spin up. tries several times before giving up. possible power issue? have tried with different cables no change. Therefore I’m just making a speculative query about the ball park costs for data recovery in cases where information has been recorded and stored in a proprietary software format that has now become obsolete. What are the costs associated with recovering such data onto open file formats in a large organisation?

laptop hard drive doesn't fire upUnfortunately it’s usually bad news when a hard drive falls onto a floor. What results is the hard drive will no longer show up on the computer and instead you’ll hear a revving, ticking or beeping noise. These noises are indicative of the hard drive having a severe mechanical problem (caused by the fall). If these symptoms are familiar with a problem you are experiencing then don’t keep trying to get the hard drive to work. There’s no point. There’s a physically damaged part inside the hard drive that must be replaced before it becomes possible for the data to be removed from the hard drive. Data recovery from mechanically damaged hard drives is difficult – there’s no way that you should attempt it yourself. Don’t even let a PC shop try to do it – unless you don’t value the data on your hard drive – because a PC shop won’t have the skills necessary to recover it.

How much is data recovery ?
I’m trying to make a business case to my employer and need to give them an illustration of costs for data recovery. A general ball park figure would be perfectly acceptable. Please would you be able to advise me on this? Many thanks for your assistance.

Data recovery typically costs anything from between £350 and £850. Prices vary depending on the problem the hard drive has and the complexity of the recovery. If you choose to send your hard drive to Data Clinic we’ll take a look at it and give you a cost for the recovery. It’s up to you if you wish to proceed.

data, recovery, toshiba, wd

Comments are closed.

For an Immediate Quote
Call FREEPHONE
0800 151 2207

or, Request a Callback

Data Clinic Reviews

Data Clinic Ltd - Manchester
Data Clinic Ltd - Manchester
4.5
Based on 141 reviews
See all reviewsWrite a review
Stewart Whitworth
Stewart Whitworth
12:42 28 Jun 22
Whilst Data Clinic were not able to retrieve the data from 1 of the 3 drives I sent to them - they were very easy to work with, accomodated my requests allowing for a very flexible recovery process (I dropped off the drives in person and provided an obscure drive type for the recovered data which they were perfectly happy with). When I asked why the last drive was unrecoverable, they explained with lots of detail, and of course I was not charged for said drive.I've learnt my lesson and hopefully won't ever need a recovery service again, but if I do I know who to go to!
Brian Greco
Brian Greco
13:38 09 Jun 22
3 years of my lifes' work and photos saved because of the amazing professionals at this company. My iPhone XS Max got stuck in a "boot loop" with a nearly full 512GB of storage. Most of the internet said there was no hope for this Error 14/1110: but Michelle, Elliot, and the team at Data Clinic said otherwise. Amazing friendly personable customer coordination from Michelle including arrangement of emergency service for which I flew into Manchester to the main lab. Elliot was patient, capable, and helped get the job DONE! I now have my phone not only backed up to an SSD for the data itself, but my phone is working as it was, and has updated software to the newest iOS. I cannot express my gratitude enough for the capable professionals who I was able to trust here at Data Clinic. I truly believe this is the best tech service I have ever experienced. Worth every penny and grateful for the invaluable benefit of my memories being restored. THANK YOU! Brian from USA based in Turkey

LONDON
68 Lombard Street
EC3V 9LJ
Tel: 0207 111 0964

New London House
EC3R 7LP
Tel: 0207 111 0964

BELFAST
The Mount, Belfast BT6 8DD
Tel: 0282 024 7021

BIRMINGHAM
11 St Pauls Square, Birmingham B3 1RB
Tel: 0121 629 0436

BRISTOL
Castlemead, Bristol BS1 3AG
Tel: 0117 322 6585

EDINBURGH
St Andrews Square, Edinburgh EH2 2AF
Tel: 0131 242 0037

GLASGOW
Tay House, 300 Bath Street, Glasgow, G2 4JR
Tel: 0141 301 1677

LEEDS
Building 3, City West Business Park, Gelderd Road, Leeds, LS12 6LN
Tel: 0113 254 9741

LEICESTER
3rd Floor, St. George's House, 6 St George's Way, Leicester LE1 1QZ
Tel: 0116 319 0115

LIVERPOOL
Horton House, Exchange Street East, Liverpool, L2 3PF
Tel: 0151 268 5255

MANCHESTER
The Pavilions, Bridge Hall Lane, Bury, BL9 7NX
Tel: 0161 761 0620

NEWCASTLE
116 Quayside, Newcastle, NE1 3DY
Tel: 0191 447 1227

NORTHAMPTON
400 Pavilion Drive, Northampton, NN4 7PA
Tel: 01604 529356

SHEFFIELD
The Balance, 2 Pinfold Street, Sheffield, S1 2GU
Tel: 0114 208 6027

SOUTHAMPTON
Basepoint, Andersons Road, Southampton SO14 5FE
Tel: 0114 208 6027


(c) 2020 Data Clinic Ltd - Data Recovery Services. Click to visit Data Clinic's DATA RECOVERY homepage.