Data recovery from ticking / clicking / knocking hard disk drives


Head faults - Recovering data from noisy / clicking / ticking hard disk drives

Symptoms: When the computer is powered on, the hard disk -
(1) Will not be recognised by the computer and
(2) A ticking or knocking sound will be heard coming from the hard disk at regular intervals (often about 1 / second).
An error message similar to "Hard Disk not found" or "No system disk present" will be displayed, and the system will then halt.

Hard drives with these failure symptoms are often indicative of an internal failure of one or more of the read / write heads in the hard disk assembly. This type of failure is found with both desktop and laptop hard drives. Fortunately, if the correct recovery processes are applied, data from hard disks with these failure symptoms is often recoverable.

What is happening when the hard disk makes a ticking sound ?
Data is written to / read from the hard disk platter surface by a read / write head which is located at the end of an arm that moves across the hard disk platter surface when the disk spins. A faulty hard disk that produces a knocking sound is likely to have a fault on it's read / write head. The knocking sound you can hear is caused by the arm of the hard disk knocking against other components in the hard drive.

Example:
The movie below shows a laptop hard disk with a head failure. We have removed the cover of the hard disk so you can see what is happening internally.
(1) First of all, the disk powers up and the platter begins to spin until the correct rpm is reached
(2) The arm containing the read / write head then moves out onto the platter surface and attempts to read some basic information from the hard disk. However, because of the faulty head the disk is unable to read the data correctly.
(3) The disk then resets itself and attempts to re-read the data. This stage is repeated a number of times and is what produces the knocking noise.


The above movie shows an IBM / Hitachi Travelstar hard disk with head failure.
Data Clinic are often able to fully recover data from drives suffering these problems

> Sometimes a ticking hard disk is not caused by head problems, read about NV-RAM corruption on Deskstar hard drives, and data corruption in the 25P05AVG flash ROM chip which is often used in hard disk drives

If your drive is making a beeping sound it may well be suffering from a hard disk motor failure.

>> Visit our laptop data recovery section
>> Visit our general types hard disk failure section
>> Visit our main data recovery section

Please note that all modern hard disk drives are manufactured to very high standards, fail infrequently and have very similar rates of reliability

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ticking hard disk - damaged read write head
Above: The read / write head of a hard disk is located at the end of an arm that moves back and forth across the hard disk platter surface. Damage to a head will often cause the hard disk to 'tick' when powered up.