LaCie external hard disk data recovery

London and Manchester, UK
0870 140 2525

Data Recovery from LaCie 'Big Disk' USB / Firewire external hard disk drives

All external hard disk devices (such as the LaCie Big Disk) are infact one or more standard IDE hard disk with a USB & / or FireWire interface surrounded by a metal or plastic case.

Failure Symptoms:

Specific files & / or directories become inaccessible and disappear
In more severe cases, the entire drive becomes inaccessible and disappears

Further potential problems:

Possible overheating - The drive enclosure contains no fan to cool the disks and therefore, especially in hot conditions, the failure rates of these devices will be higher.
Disk geometry and operating conditions cause failure due to bad sectors
LaCie Big Disks frequently use Maxtor or Western Digital hard drives - Read more on specific failures of Maxtor hard disks and specific failures of Western Digital hard disks

Data recovery: All the LaCie Big Disk units we've had sent to us for data recovery have failed in the same way - you will find that the device becomes inaccessible. Fortunately, the data is recoverable.

What if I have one of these drives but the symptoms are different?: This is quite possible, LaCie external disks are still prone to all the other problems hard disks suffer from ie. mechanical failure, logical failure, bad sectors etc.

What should I do?: Call the Data Clinic and talk your problem through with us on 0870 140 2525, or fill out our auto-form and we'll call you back

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Please note that all modern hard disk drives are manufactured to very high standards, fail infrequently and have very similar rates of reliability.

LaCie Big Disk
Above: A 500Gb Lacie 'd2 Big Disk'. With USB2, FireWire 400 and FireWire 800 connectivity, these drives are very popular especially with clients who have a lot of data they need to readily access.

Below: Taking the top off the LaCie disk reveals an interface card and two standard Maxtor MaXLine II hard disk drives.
inside LaCie external disk