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Recovering data from an unidentified laptop hard disk drive
A laptop hard drive is recovered from a failed laptop after the machine failed to boot up after intensive use. The customer reported a ticking sound coming from within the laptop an indication that a hard disk failure was probable.
The drive was swiftly removed from the laptop by our customer and forwarded to his IT department for attempted Data Recovery. Unable to retrieve the data the IT department got in touch with Data Clinic explaining the symptoms of the drive, which now refused to spin at all.
On arrival at our Manchester office it was found that the drive label had been completely removed as had the barcode found on the side of the drive containing the serial number. One of the most difficult problems presented to data recovery is not knowing what, exactly, the media that you are attempting to recover from really is. From time to time dataclinic are presented with a data loss situation where with the best will in the world you are unable to immediately identify the medium on which you are working.
Without the luxury of a model number, manufacturer’s codes or a working drive to provide that information an investigation began to determine first of all; what the problem with the drive was, and secondly what if any parts were needed to recover the drive. Experience in handling hard disk drives allowed our technicians to visually identify that the hard disk drive was a Fujitsu laptop drive of the MHS or MHT series.