Advanced Data Recovery (ADR)
Recovery of data from a water / flood damaged hard disk drive
Location: Southern Italy
Drive: Quantum CX
Outcome: The data from this drive was successfully
recovered.
Background: We received this hard drive from a firm
of accountants in Italy whose offices had suffered damage due to flooding.
The computer that housed this hard drive was underwater for approximately
8 hours. In that time, contaminated flood water had penetrated the drive
to a severe extent. The hard drive contained extremely valuable client
data and there was no working backup of the data contained on the drive.
Recovery: In cases of water damage, conventional data
recovery methods are not applicable as the drive will have sustained
severe damage such that attempting any recovery using conventional methods
will render the data unrecoverable. In these instances, use of Data
Clinic's ADR service is appropriate as there are many critical phases
in successfully recovering the data. Correct storage and handling of
the media is very important as oxidisation of the hard disk will begin
to occur. As a result of this, recovery is time consuming as components
must be treated with extreme care.
The recovery process involved
- Fresh flow water treatment and cleaning
- Platter dismounting & surface treatment
- Chemical drying in a controlled sealed environment for several days
- Platter surface re-lubrication
- Mounting and recalibration
We can often recover data from drives that other companies
can not. Find out more about Data Clinic's Advanced Data Recovery services
by calling us on 0870 140 2525, or by clicking
here
> Read
about an advanced
data recovery from a liquid corroded PCB
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Data Recovery section
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